Dunkin' logo

Dunkin'

(2.8)

3415 E Saginaw St A, Lansing, Michigan

Dunkin' storefront

Summary

The Dunkin' Donuts drive-thru offers quick and convenient service with friendly staff and consistently good coffee and donuts. However, there are issues with order accuracy, equipment malfunctions, and poor customer service leading to frustrating experiences for some customers.

Pros

  • fast friendly service
  • consistent quality
  • convenient drive-thru

Cons

  • order inaccuracies
  • equipment failures
  • poor customer service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

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Quality Dairy Store

3.9

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The business is noted for its fast and friendly service despite some complaints about staff training and customer interaction. Reviewers highlight that while the environment used to be welcoming, there are current issues with employee engagement and care standards. Problems with cleanliness in certain areas like fountain machines have been pointed out. Although employees are generally not problematic, there have been instances of poor management responses.

Dunkin' logo

Dunkin'

3.6

110 W Grand River Ave, East Lansing, Michigan

Customers appreciate the excellent customer service and great coffee but have mixed feelings about the quality of doughnuts. There are issues with staffing during busy times, leading to long wait times, and a discrepancy between advertised closing time and actual operations. The environment is generally clean and family-friendly, with good accessibility features.

Quality Dairy Store logo

Quality Dairy Store

3.4

400 S Pennsylvania Ave, Lansing, Michigan

The establishment receives mixed reviews regarding its service and cleanliness. Customers report rude staff behavior and unsanitary conditions, particularly mentioning fruit flies in the donut case and general uncleanliness of the premises. Despite these issues, there are mentions of some positive attributes such as quick visit options and free parking.

Quality Dairy Store logo

Quality Dairy Store

3.5

500 E Saginaw St, Lansing, Michigan

The store offers a clean environment with extended operating hours and good availability of prepared foods. However, there are concerns about rude customer service and judgmental staff behavior. The location is convenient compared to other stores closing early, but parking might be limited.

Quality Dairy Store logo

Quality Dairy Store

3.7

2100 N Larch St, Lansing, Michigan

Quality Donuts (QD) has received mixed reviews regarding their service and pricing. While many customers appreciate the fresh donuts, friendly staff at certain locations, and convenient curbside pickup and delivery options, there are concerns about rude management at some stores and high prices for products like cider. Additionally, a technical issue with gas pumps was noted at one location.

Groovy Donuts logo

Groovy Donuts

4.6

3054 E Lake Lansing Rd, East Lansing, Michigan

The donut shop is celebrated for its diverse and delicious donuts, including specialty items like espresso chocolate drizzled varieties, which cater to dietary needs with gluten-free options. Customers appreciate the friendly service and clean environment. The shop offers delivery, takeout, and in-store pickup, making it a convenient option for many. However, some issues such as limited parking availability have been noted.

Quality Dairy Store logo

Quality Dairy Store

3.3

700 N Pine St, Lansing, Michigan

The reviews highlight a mix of positive experiences with the quality and variety of products like donuts, alongside negative interactions with staff leading to customer dissatisfaction. The environment appears welcoming due to cleanliness and fast service, but there are issues related to customer service and some limited accessibility.

Quality Dairy Store logo

Quality Dairy Store

4.3

2600 S Cedar St, Lansing, Michigan

The business is well-regarded for its delightful ice cream and donuts, with particular mentions of flavors like butter pecan and chocolate chip cookie dough. The customer service team has received high praise for their friendliness and welcoming atmosphere. However, some customers have found the staff to be overly persistent about leaving reviews, which detracted from their overall experience. Additionally, an incident involving a fly in a donut raised concerns despite the general cleanliness of the location.