Dunkin' storefront

Summary

The store has experienced a decline in service quality and management effectiveness following recent changes. While donuts are appreciated by some for their taste, issues with order accuracy and staff attitude are common complaints. The transition to self-service ordering aims to improve efficiency but may not be favored by all customers.

Pros

  • good-tasting donuts
  • offers coffee
  • fast drink preparation

Cons

  • rude management
  • order accuracy issues
  • slow service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in

Hours

monday7:30AM-11PM
tuesday7:30AM-11PM
wednesday7:30AM-11PM
thursday7:30AM-11PM
friday7:30AM-7PM
saturday9AM-5PM
sunday12-11PM

Location

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Hy-Vee Bakery logo

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Hy-Vee Bakery logo

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Krispy Kreme logo

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LaMar's Donuts and Coffee logo

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Dunkin' logo

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Hy-Vee Bakery logo

Hy-Vee Bakery

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The business excels in providing customized cakes and cupcakes with helpful staff, ensuring customer satisfaction through prompt service adjustments. Cleanliness and friendliness are highlighted by customers, although there are mixed reviews about cake quality and specificity of order details. The establishment is known for its efficient service options including delivery and curbside pickup.