Summary
Customers have mixed experiences with the bakery department at HyVee. While some praise the excellent cakes and customer service provided by certain staff members, others report serious issues like forgotten orders and unsatisfactory delivery experiences. There are notable problems with order management leading to missed events.
Pros
- high-quality cakes
- excellent customer service
- efficient pickup options
Cons
- order fulfillment errors
- disappointing cake presentation
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
1400 R St, Lincoln, Nebraska
The store has experienced a decline in service quality and management effectiveness following recent changes. While donuts are appreciated by some for their taste, issues with order accuracy and staff attitude are common complaints. The transition to self-service ordering aims to improve efficiency but may not be favored by all customers.
Hy-Vee Bakery
5010 O St, Lincoln, Nebraska
The Hy-Vee bakery receives mixed feedback regarding the quality and customer service. Some customers praised the selection and freshness of baked goods, while others criticized subpar products like hard cookies and dinner rolls passed off as cinnamon rolls. Customer service was also a point of contention, with reports of rude interactions and unfulfilled orders. However, positive comments about cake decorating skills were noted.
Hurts Donut Co.
129 N 10th St #100, Lincoln, Nebraska
Hurt's Doughnuts offers a diverse selection of donuts with flavors like Boston Crème and gluten-free options that have garnered praise for their quality and taste. The business is appreciated for its friendly service and clean environment, though some customers noted high prices and limited parking availability. While the establishment is well-regarded for its customer service during busy periods, there are occasional concerns about product availability and tip solicitation practices.
Krispy Kreme
6414 O St, Lincoln, Nebraska
Reviews of this Krispy Kreme location highlight issues with customer service and product quality. Multiple reviewers noted rude staff and dissatisfaction with donuts' taste and consistency. Some locations appear poorly maintained. However, the drive-through option is a positive aspect for convenience.
Hy-Vee Bakery
1601 N 84th St, Lincoln, Nebraska
The business excels in providing customized cakes and cupcakes with helpful staff, ensuring customer satisfaction through prompt service adjustments. Cleanliness and friendliness are highlighted by customers, although there are mixed reviews about cake quality and specificity of order details. The establishment is known for its efficient service options including delivery and curbside pickup.
Hy-Vee Fast & Fresh
1515 N 84th St, Lincoln, Nebraska
The business is praised for its friendly and efficient service, particularly highlighted by the commendable teamwork of Teon and his staff. The menu offers delightful items such as coffee and glazed croissants that provide a great start to the day. However, there are some limitations noted in terms of inventory variety. The establishment provides convenient curbside pickup and delivery options along with free parking facilities.
Randy's Donut Shop
201 Capitol Beach Blvd # 5, Lincoln, Nebraska
Randy's Donuts is highly praised for its exceptional donut offerings, with particular mentions of apple fritters and glazed chocolate-covered raised donuts. Customers appreciate the fast service and clean environment. However, some negative feedback points to issues with customer service, making customers feel rushed and unwelcome. The business offers various convenient options like takeout and delivery, alongside a selection of breakfast items and coffee.
Dunkin'
8355 College Park Dr, Lincoln, Nebraska
The establishment has mixed reviews with customers noting both positive and negative aspects. While some praise the coffee quality and cleanliness, others criticize service inefficiencies and rude staff behavior. The environment is described as clean by one review but noted to have cleaning issues in another. Service speed appears inconsistent, contributing to customer dissatisfaction.