Summary
This Dunkin' location offers a variety of services including curbside pickup and drive-through options, making it convenient for busy customers seeking quick bites and coffee. However, there are recurring complaints about service inconsistency, long wait times, and unpreparedness during early hours. The staff is generally appreciated for their patience and professionalism, particularly in challenging situations like system outages. Despite some positive aspects such as great coffee and family-friendly environment, the location struggles with employee management issues that affect customer satisfaction.
Pros
- great coffee
- fast curbside pickup
- drive-through available
- family-friendly atmosphere
- good for solo dining
Cons
- long wait times
- inconsistent service
- unprepared early morning staff
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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Moochi
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The business offers a wide range of services including drive-through and dine-in options with excellent coffee highlighted as a strength. However, there are recurring issues with service efficiency and product quality, particularly with inconsistent drink preparations and subpar pastries. Despite its popularity for breakfast and working on laptops, customer interactions have sometimes been negative.
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Customers appreciate the fast and friendly service at this Dunkin' location, with particular praise for the coffee quality. However, there are concerns about inconsistent food preparation and customer service attitudes. Some customers have noted improvements in service speed but remain critical of overall food offerings.