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Summary
Customers appreciate the clean environment and friendly service at this business, particularly highlighting its quick service and delicious offerings like coffee and donuts. However, there are significant issues with mobile order reliability and wait times at the drive-through. The establishment offers a variety of dining options including breakfast, lunch, dessert, and seating arrangements.
Pros
- quick friendly service
- clean environment
- delicious donuts
- fresh coffee
- welcoming staff
Cons
- mobile order issues
- long drive-through wait
- outdoor sign clarity needed
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Byrne Dairy and Deli
515 E Union St, Newark, New York
Customers frequently criticize poor customer service and unprofessional attitudes among staff at Byrne Dairy, particularly noting rude behavior and indifference to customer requests. While some find the quality of food disappointing due to inconsistent availability, there are also mentions of cleanliness issues being addressed recently. Despite these challenges, delivery services are available, and payment options are diverse.
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Dunkin'
242 E Union St, Newark, New York
The establishment receives mixed feedback from customers. Some appreciate the friendly service and food quality, while others express dissatisfaction with long wait times and order accuracy issues. The variety of services including drive-through, takeout, and dine-in add to its appeal, but some operational challenges are noted.
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Tim Hortons
821 W Union St, Newark, New York
The reviewed location offers excellent coffee and donuts with friendly service, but has issues with order accuracy and availability. Customers appreciate the cleanliness and quick service of staff, though some express dissatisfaction with breakfast wrap availability leading to refunds. Accessibility is comprehensive for wheelchairs.
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Byrne Dairy and Deli
2067 NY-96, Phelps, New York
The establishment offers a variety of amenities and services with generally positive feedback on customer service and cleanliness. However, there are complaints about rude staff behavior. The location provides useful offerings like free air for tires but has parking issues.
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Dunkin'
544 E Main St, Palmyra, New York
The establishment is praised for its friendly staff and excellent donuts, offering a clean environment with quick service. However, concerns include limited parking space and increasing prices. Coffee quality is noted as good, but some customers observed inconsistencies in wait times and preferential treatment. The business provides various service options including drive-through, delivery, and dine-in.
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Dunkin'
4127 NY-96, Manchester, New York
The establishment offers a range of services including outdoor seating and various dining options like breakfast and lunch. Customers appreciate the friendly service and quality coffee but have noted inconsistencies in order accuracy and product freshness. The business provides accessible facilities for wheelchair users.
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Dunkin'
2014 Route 5 And 20, Seneca Falls, New York
The business experiences inconsistency with service and product quality, particularly during weekends and on certain items like donuts and coffee. While the location offers a variety of services and is well-equipped for accessibility, it struggles with staff engagement and order accuracy. Some customers have had negative reactions to food, leading to dissatisfaction.
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Tim Hortons
451 Hamilton St, Geneva, New York
Tim Hortons is praised for its high-quality donuts and sandwiches, with particular mentions of the maple and pumpkin spice glazed flavors. Customers appreciate the fast service and clean environment but criticize the expensive add-ons and occasional slow drive-through service. The establishment offers a variety of options suitable for breakfast, lunch, and solo dining, catering to different dietary needs.