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Summary
The business experiences inconsistency with service and product quality, particularly during weekends and on certain items like donuts and coffee. While the location offers a variety of services and is well-equipped for accessibility, it struggles with staff engagement and order accuracy. Some customers have had negative reactions to food, leading to dissatisfaction.
Pros
- Variety of service options
- Wheelchair accessible facilities
- Multiple payment methods available
- Offering of vegetarian options
Cons
- Inconsistent product quality
- Unfriendly and disengaged staff
- Long wait times for orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Tim Hortons
451 Hamilton St, Geneva, New York
Tim Hortons is praised for its high-quality donuts and sandwiches, with particular mentions of the maple and pumpkin spice glazed flavors. Customers appreciate the fast service and clean environment but criticize the expensive add-ons and occasional slow drive-through service. The establishment offers a variety of options suitable for breakfast, lunch, and solo dining, catering to different dietary needs.
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Dunkin'
477 Hamilton St, Geneva, New York
The establishment offers a variety of breakfast and coffee options with both drive-through and dine-in services. Customers appreciate the friendly service and quality coffee but have noted inconsistent food quality and untidy tables. The staff generally performs well under pressure, though some employees' lack of commitment affects the overall atmosphere.
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Dunkin'
1578 Clark Street Rd, Auburn, New York
The Dunkin' Donuts location described in the reviews received mixed feedback from customers. Several reviewers reported negative experiences with rude staff and inconsistent food quality, particularly noting a lack of available items during peak hours. While some praised their coffee and friendly service under normal circumstances, others were dissatisfied with sudden business closures and unprofessional conduct by employees. Despite these issues, amenities such as free parking and accessibility features remain appreciated.
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Dunkin'
310E NY State Thruway, Port Byron, New York
The business offers a pleasant dining experience with friendly and efficient service, highlighted by its great coffee options and good breakfast choices. While some customers appreciate the fast and courteous staff, there are instances of order mishaps and inadequate attention to mobile orders during busy times. The establishment is well-equipped for diverse customer needs including wheelchair accessibility, various payment methods, and multiple dining services.
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Dunkin'
160 State St Expressmart, Auburn, New York
The location has a history of strong service and quality but recent reviews indicate declining standards. Customers experience long wait times at the drive-through, incomplete orders, and rude staff behavior. Some customers still appreciate efficient service on occasion.
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Dunkin'
13 Forgham St, Lyons, New York
Customers appreciate the clean environment and friendly service at this business, particularly highlighting its quick service and delicious offerings like coffee and donuts. However, there are significant issues with mobile order reliability and wait times at the drive-through. The establishment offers a variety of dining options including breakfast, lunch, dessert, and seating arrangements.
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Dunkin'
2 E Genesee St, Auburn, New York
The Dunkin Donuts location receives mixed feedback from customers. While some appreciate the friendly service and clean environment, others criticize poor customer interactions and inconsistent product quality. The frequent issues with coffee preparation and closing times have led to dissatisfaction. Despite these problems, certain amenities like free parking, wheelchair accessibility, and diverse dining options provide a comfortable experience.
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Byrne Dairy and Deli
2067 NY-96, Phelps, New York
The establishment offers a variety of amenities and services with generally positive feedback on customer service and cleanliness. However, there are complaints about rude staff behavior. The location provides useful offerings like free air for tires but has parking issues.