Dunkin' storefront

Summary

The business offers a mix of positive and negative experiences based on customer feedback. Highlights include delicious doughnuts and good service at certain times, but there are complaints about inconsistent food quality and unfriendly staff. The establishment provides various dining options with convenient services like delivery and drive-through.

Pros

  • delicious doughnuts
  • quick service
  • friendly during off-peak hours
  • good coffee
  • convenient access

Cons

  • inconsistent food quality
  • unfriendly staff
  • slow service at times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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The establishment offers excellent coffee and donuts but faces issues with service accuracy and employee training. While the environment is clean and the staff pleasant at times, there are frequent complaints about long wait times and incorrect orders. The bakery items and coffee quality receive mixed reviews, yet highlight the potential for improvement in customer experience.

Dunkin' logo

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The Dunkin' location offers friendly and attentive service with a variety of food and beverage options, including coffee and comfort food. It's praised for remembering regular customers' preferences. However, there are issues with customer interactions due to certain staff members, and some customers have experienced problems with online order theft. The establishment provides convenient access through multiple service methods such as curbside pickup and delivery.

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Mountain Mart #107

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The business offers great and friendly service with a clean environment. It is accessible to those with wheelchairs and provides convenient payment options including SNAP/EBT. The establishment caters to quick visits without the option for delivery or dine-in services.

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4.2

122 W Main St, Chateaugay, New York

The establishment offers excellent coffee and donuts that receive high praise for their freshness and taste. The service is generally noted for being fast and friendly, contributing positively to the customer experience. However, there are complaints about unexpected charges for items like ice. Additionally, limited availability of certain donut flavors in the middle of the day can be a drawback.

Dunkin' logo

Dunkin'

3.9

935 NY-37, Akwesasne, New York

Customers appreciate the friendly and fast service at this location, with consistent quality food and coffee offerings. However, there are complaints about the hazardous drive-thru area needing improvement. The business provides a variety of convenient service options including dine-in, takeout, and delivery. It stands out for its great coffee and family-friendly atmosphere, although some issues like incorrect orders and pricing concerns have been noted.

Tim Hortons logo

Tim Hortons

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The establishment offers good coffee and tea but suffers from service issues that deter customers. Long wait times and incorrect order fulfillment are common complaints. The limited drive-thru option contributes to the inconvenience, and the environment seems unwelcoming for some patrons.

Tim Hortons logo

Tim Hortons

4.1

148 NY-37, Hogansburg, New York

Customers appreciate the excellent coffee and friendly service at this establishment. The quick breakfast options and tasty donuts are frequently praised. However, some customers express dissatisfaction with the long wait times during busy morning hours, particularly in the drive-through line. Additionally, the high prices have been noted as a downside. Despite these minor issues, the overall positive feedback suggests that it's a popular spot for coffee lovers.