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Dunkin'
244 Center St, Manchester, Connecticut
Phone: +1 860-646-9395
Website: locations.dunkindonuts.com
Summary
The establishment is praised for its polite and friendly staff who engage with regulars, creating a welcoming atmosphere. However, issues such as understaffing have led to longer wait times and service inconsistencies. Some customers experienced incorrect orders and overcharging. Despite these challenges, the business offers various conveniences including curbside pickup, delivery, and drive-through services.
Pros
- polite and friendly staff
- good coffee quality
- variety of dining options
- accessible amenities
- offers multiple service methods
Cons
- understaffing issues
- incorrect orders received
- experienced overcharging
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The business offers a convenient location with multiple service options and is popular for breakfast and quick bites. However, the reviews highlight significant issues with food quality and customer service. Customers frequently report cold or poorly prepared food, rude staff, and high prices. Despite its accessibility features and various dining options, the overall experience appears unsatisfactory.
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The reviews for Dunkin' Donuts present a mixed experience among customers. Some praise the friendly service and perfect order execution, highlighting employees like Bree who start their day with positive interactions. However, there are significant complaints about poor customer treatment by a manager named Ashley, which has led to dissatisfaction and discomfort for some patrons.
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