Dunkin' logo

Dunkin'

(3.6)

1205 Tolland Turnpike, Manchester, Connecticut

Dunkin' storefront

Summary

The reviews for Dunkin' Donuts present a mixed experience among customers. Some praise the friendly service and perfect order execution, highlighting employees like Bree who start their day with positive interactions. However, there are significant complaints about poor customer treatment by a manager named Ashley, which has led to dissatisfaction and discomfort for some patrons.

Pros

  • friendly staff
  • perfect orders
  • great coffee

Cons

  • rude management
  • unwelcoming attitude

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday6AM-7PM

Location

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The business offers a convenient location with multiple service options and is popular for breakfast and quick bites. However, the reviews highlight significant issues with food quality and customer service. Customers frequently report cold or poorly prepared food, rude staff, and high prices. Despite its accessibility features and various dining options, the overall experience appears unsatisfactory.

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4.0

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The business offers a range of services and amenities that cater to diverse customer needs, including coffee, comfort food, and various dining options. While the coffee is praised for its quality, some customers have faced issues with service errors and rude staff interactions. The establishment provides a casual atmosphere suitable for families and tourists.

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4.0

255A Middle Turnpike W, Manchester, Connecticut

The Dunkin' Donuts location reviewed exhibits a mixed reputation among customers. Some patrons appreciate the friendly staff and great coffee, while others criticize inconsistent service and order accuracy issues. The establishment is praised for its casual atmosphere and offers various dining options with amenities like free parking and wheelchair accessibility.

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3.8

81 Oakland St, Manchester, Connecticut

The establishment offers a wide variety of dining options including breakfast and coffee, making it popular for working on laptops and solo dining. However, several customers have reported issues with food quality and service speed. While the environment is family-friendly and casual, there are concerns about staff professionalism and customer service. Despite these drawbacks, some positive feedback highlights the friendly demeanor of certain employees.

Dunkin' logo

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3.8

210 Deming St, Manchester, Connecticut

The business is praised for its efficient service and friendly staff, particularly at the drive-thru, though some customers have faced issues with incorrect orders and poor customer interactions. The establishment offers a variety of services including coffee, takeout, dine-in, and delivery options, making it popular for breakfast and solo dining. However, concerns about order accuracy and rude service have been raised by several patrons.

Dunkin' logo

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3.7

1083 Burnside Ave, East Hartford, Connecticut

The reviews for this Dunkin' Donuts location indicate a mixed experience with notable issues in customer service and order accuracy. Several customers reported poor interactions with staff and difficulties in getting their orders correctly made. Despite these issues, some customers appreciate the atmosphere and convenience of services like outdoor seating and delivery options.

Dunkin' logo

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3.8

244 Center St, Manchester, Connecticut

The establishment is praised for its polite and friendly staff who engage with regulars, creating a welcoming atmosphere. However, issues such as understaffing have led to longer wait times and service inconsistencies. Some customers experienced incorrect orders and overcharging. Despite these challenges, the business offers various conveniences including curbside pickup, delivery, and drive-through services.