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Dunkin'
20009 E Grant Hwy Unit A, Marengo, Illinois
Phone: +1 815-596-2095
Website: locations.dunkindonuts.com
Summary
The business offers a variety of service options and is popular for breakfast and solo dining with good Wi-Fi. Reviews indicate friendly staff and clean facilities but highlight significant issues with order accuracy and cash handling policies. Some customers expressed dissatisfaction with customer service, especially regarding refunds and mobile app orders.
Pros
- friendly staff
- clean environment
- good coffee
- varied service options
Cons
- cash not accepted
- order errors
- poor refund process
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
9800 IL-47, Huntley, Illinois
The business offers good coffee and quick service with a welcoming atmosphere. It has excellent outdoor seating and is accessible for wheelchairs. However, some customers have reported issues with order accuracy and staff behavior.
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Dunkin'
335 S Eastwood Dr, Woodstock, Illinois
The reviews indicate frequent issues with order accuracy and customer service at this location of Dunkin'. Customers have experienced incorrect orders despite confirming them, leading to dissatisfaction. However, some highlight the convenience offered by various ordering methods like mobile app, drive-through, and curbside pickup. Despite these conveniences, customers express frustration over repeated mistakes and poor service experiences.
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Morkes Chocolates
11801 Main St, Huntley, Illinois
Morkes is a beloved local coffee shop renowned for its exceptional donuts and welcoming atmosphere. The location offers both indoor and outdoor seating with ample parking options around the square. Customers appreciate the friendly service and varied menu including chocolates, baked goods, and beverages. While prices are noted as high, the quality of products justifies them. Morkes also caters to special needs by providing non-dairy chocolate options upon request.
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Thorntons
11975 IL-47, Huntley, Illinois
The business has mixed reviews with commendable service and cleanliness but significant concerns about restroom hygiene and employee behavior. While some customers appreciate the friendly staff and quick visits, others have had negative experiences with unclean facilities and disrespectful interactions. The store offers essential services like in-store shopping and accepts multiple payment methods, though it lacks delivery options.
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Dunkin'
12090 Princeton Dr, Huntley, Illinois
The location has a mixed reputation, with some customers praising the quality of food and coffee while others criticize poor service and cleanliness issues. There are consistent complaints about slow service and staff behavior, but positive feedback highlights great coffee and dessert options.
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Dunkin'
1000 S State St, Hampshire, Illinois
Reviews indicate mixed experiences at the Dunkin' location, with complaints about order accuracy and service attitude but praise for certain food items. Issues such as incorrect orders and poor communication among staff are prevalent, alongside concerns regarding cleanliness and speed of service. Despite these challenges, some customers acknowledge positive aspects like specific product offerings.
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Dunkin'
705 E Main St, Genoa, Illinois
The establishment has received mixed feedback regarding its service and food quality. Customers appreciate the variety of dining options and the convenient services offered, such as curbside pickup and delivery. However, there are significant concerns about inconsistent order accuracy and staff attitude, particularly involving management. The reviews highlight issues with oat milk handling in beverages and dissatisfaction with donut quality.
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Dunkin'
In Walmart, 2101 Gateway Center Dr, Belvidere, Illinois
The Dunkin' Donuts location inside Walmart received mixed reviews, with customers appreciating the friendly service and quality of coffee and donuts while experiencing issues with long wait times and lukewarm beverages. Some staff members went above and beyond for special occasions, but overall, there were complaints about delays due to prioritizing delivery orders over in-store customers. The location is family-friendly, wheelchair accessible, and offers various services including dine-in, takeout, and delivery.