Dunkin' logo

Dunkin'

(3.7)

705 E Main St, Genoa, Illinois

Dunkin' storefront

Summary

The establishment has received mixed feedback regarding its service and food quality. Customers appreciate the variety of dining options and the convenient services offered, such as curbside pickup and delivery. However, there are significant concerns about inconsistent order accuracy and staff attitude, particularly involving management. The reviews highlight issues with oat milk handling in beverages and dissatisfaction with donut quality.

Pros

  • varied service options
  • good coffee
  • accessible amenities
  • family-friendly environment
  • convenient takeout

Cons

  • inconsistent order accuracy
  • poor customer interaction
  • high prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-7PM

Location

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3.5

1000 S State St, Hampshire, Illinois

Reviews indicate mixed experiences at the Dunkin' location, with complaints about order accuracy and service attitude but praise for certain food items. Issues such as incorrect orders and poor communication among staff are prevalent, alongside concerns regarding cleanliness and speed of service. Despite these challenges, some customers acknowledge positive aspects like specific product offerings.

Dunkin' logo

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3.7

1840 DeKalb Ave, Sycamore, Illinois

The business offers a variety of service options and has a clean environment with good coffee. However, customers have reported issues such as incorrect orders and unhelpful staff behavior. The establishment seems to cater well to breakfast lovers but faces challenges in customer interaction and order accuracy.

Dunkin' logo

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3.2

20009 E Grant Hwy Unit A, Marengo, Illinois

The business offers a variety of service options and is popular for breakfast and solo dining with good Wi-Fi. Reviews indicate friendly staff and clean facilities but highlight significant issues with order accuracy and cash handling policies. Some customers expressed dissatisfaction with customer service, especially regarding refunds and mobile app orders.

Dunkin' logo

Dunkin'

2.4

15N454 IL-47, Pingree Grove, Illinois

The establishment offers fast and friendly service with a clean environment, but suffers from inconsistent food quality and slow service times. While the coffee is praised, there are notable issues with order accuracy and staff behavior, particularly regarding the management. The location appears to lack certain amenities such as vegan and gluten-free options.

Dunkin' logo

Dunkin'

3.9

In Walmart, 2101 Gateway Center Dr, Belvidere, Illinois

The Dunkin' Donuts location inside Walmart received mixed reviews, with customers appreciating the friendly service and quality of coffee and donuts while experiencing issues with long wait times and lukewarm beverages. Some staff members went above and beyond for special occasions, but overall, there were complaints about delays due to prioritizing delivery orders over in-store customers. The location is family-friendly, wheelchair accessible, and offers various services including dine-in, takeout, and delivery.

Dunkin' logo

Dunkin'

4.0

460 E Lincoln Hwy, DeKalb, Illinois

The business is praised for its friendly and efficient service, particularly highlighting Samantha's exceptional customer care. Customers enjoy the high-quality coffee and quick service during busy times. The location offers a variety of dining options including breakfast, lunch, dinner, and dessert. Amenities such as Wi-Fi and wheelchair accessibility enhance the overall experience.

Dunkin' logo

Dunkin'

3.7

1101 W Lincoln Hwy, DeKalb, Illinois

The business generally receives positive feedback for its friendly service and consistent coffee quality. However, there are complaints about customer service issues, particularly with staff handling orders incorrectly. Additionally, some customers have reported dissatisfaction with portion sizes and prices.

Dunkin' logo

Dunkin'

3.2

320 W Chrysler Dr, Belvidere, Illinois

Customers have mixed experiences with this coffee shop. While some appreciate the convenience of various service options and the casual atmosphere, others are dissatisfied with inconsistent orders and poor customer service. The quality of donuts is frequently criticized, but coffee is generally recognized as a highlight.