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Dunkin'
1840 DeKalb Ave, Sycamore, Illinois
Phone: +1 815-899-8500
Website: locations.dunkindonuts.com
Summary
The business offers a variety of service options and has a clean environment with good coffee. However, customers have reported issues such as incorrect orders and unhelpful staff behavior. The establishment seems to cater well to breakfast lovers but faces challenges in customer interaction and order accuracy.
Pros
- good coffee
- clean ordering area
- variety of services
- wheelchair accessible seating
- casual atmosphere
Cons
- incorrect orders
- unfriendly staff
- trust issues with order fulfillment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
460 E Lincoln Hwy, DeKalb, Illinois
The business is praised for its friendly and efficient service, particularly highlighting Samantha's exceptional customer care. Customers enjoy the high-quality coffee and quick service during busy times. The location offers a variety of dining options including breakfast, lunch, dinner, and dessert. Amenities such as Wi-Fi and wheelchair accessibility enhance the overall experience.
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Dunkin'
1101 W Lincoln Hwy, DeKalb, Illinois
The business generally receives positive feedback for its friendly service and consistent coffee quality. However, there are complaints about customer service issues, particularly with staff handling orders incorrectly. Additionally, some customers have reported dissatisfaction with portion sizes and prices.
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Dunkin'
705 E Main St, Genoa, Illinois
The establishment has received mixed feedback regarding its service and food quality. Customers appreciate the variety of dining options and the convenient services offered, such as curbside pickup and delivery. However, there are significant concerns about inconsistent order accuracy and staff attitude, particularly involving management. The reviews highlight issues with oat milk handling in beverages and dissatisfaction with donut quality.
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Dunkin'
1000 S State St, Hampshire, Illinois
Reviews indicate mixed experiences at the Dunkin' location, with complaints about order accuracy and service attitude but praise for certain food items. Issues such as incorrect orders and poor communication among staff are prevalent, alongside concerns regarding cleanliness and speed of service. Despite these challenges, some customers acknowledge positive aspects like specific product offerings.
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Dunkin'
780 N Main St, Elburn, Illinois
The establishment offers a friendly and flexible service, creating a comfortable atmosphere for various activities like working and socializing. However, there are recurring issues with order accuracy which frustrate customers despite the pleasant environment. The pricing is perceived as high by some patrons. The business provides multiple service options including dine-in, takeout, and drive-through.
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Dunkin'
15N454 IL-47, Pingree Grove, Illinois
The establishment offers fast and friendly service with a clean environment, but suffers from inconsistent food quality and slow service times. While the coffee is praised, there are notable issues with order accuracy and staff behavior, particularly regarding the management. The location appears to lack certain amenities such as vegan and gluten-free options.
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Dunkin'
213 IL-38, Rochelle, Illinois
The business has experienced a decline in service quality and order accuracy, with multiple reports of incorrect orders and poor drink preparation. Despite these issues, the environment remains family-friendly and offers a variety of dining options from breakfast to dessert. The establishment is noted for its casual atmosphere, good Wi-Fi, and accessibility features.
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Dunkin'
3191 US-20 Unit C, Elgin, Illinois
The establishment frequently receives complaints about poor service and food quality. Customers reported receiving incorrect orders, cold food items, and rude staff interactions. Despite the convenience of multiple service options like drive-through and curbside pickup, these issues overshadow the positive aspects such as quick service for breakfast meals.