Dunkin' logo

Dunkin'

(2.6)

3191 US-20 Unit C, Elgin, Illinois

Dunkin' storefront

Summary

The establishment frequently receives complaints about poor service and food quality. Customers reported receiving incorrect orders, cold food items, and rude staff interactions. Despite the convenience of multiple service options like drive-through and curbside pickup, these issues overshadow the positive aspects such as quick service for breakfast meals.

Pros

  • quick breakfast service
  • multiple service options
  • casual atmosphere

Cons

  • incorrect orders frequently
  • rude customer service
  • cold food items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday3:30AM-8PM
tuesday4AM-5PM
wednesday3:30AM-8PM
thursday3:30AM-8PM
friday3:30AM-8PM
saturday3:30AM-8PM
sunday3:30AM-8PM

Location

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Dunkin' logo

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3.1

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3.7

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3.1

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Dunkin' logo

Dunkin'

3.2

245 S Randall Rd, South Elgin, Illinois

The business offers a variety of services including dine-in and takeout with a focus on breakfast items and coffee. While the staff is generally friendly, there are recurring issues with order accuracy and food quality. The location boasts good accessibility features.

Dunkin' logo

Dunkin'

3.3

405 N McLean Blvd, South Elgin, Illinois

The business offers a variety of services including coffee and quick bites with a casual atmosphere. Reviews highlight both positive experiences like great drinks and friendly service by specific staff members, alongside negative feedback regarding customer service issues and order errors. Accessibility is well accommodated for wheelchair users.

Thorntons logo

Thorntons

3.3

900 N La Fox St, South Elgin, Illinois

Thornton's stores have mixed reviews regarding service quality and cleanliness. Some customers appreciate specific employees for their respectful interactions and complimentary coffee, while others criticize poor management and lack of basic amenities like cups at the fountain drinks station. Cleanliness issues, particularly in restrooms, are frequently mentioned, with some patrons expressing dissatisfaction over hygiene standards.

Dunkin' logo

Dunkin'

4.1

315 E Higgins Rd, Gilberts, Illinois

The Dunkin' Donuts location receives mixed feedback from customers. While some praise the quick service and quality of coffee, others highlight issues with product presentation and food consistency. A concern about cleanliness was also raised by a customer who found foreign material in their drink. Despite this, several reviews noted friendly staff and a clean environment.