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Dunkin'
351 S Randall Rd, Elgin, Illinois
Phone: +1 847-622-0100
Website: locations.dunkindonuts.com
Summary
The business receives mixed reviews regarding customer service and order accuracy. Some customers appreciate the quick and friendly service on occasion, while others encounter poor interaction and incorrect orders. The donuts are popular but sometimes unavailable in desired flavors. Accessibility is good with multiple facilities available.
Pros
- Great coffee
- Friendly individual service
- Wheelchair accessible
Cons
- Incorrect orders
- Long lines during rush hour
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1500 Larkin Ave, Elgin, Illinois
Dunkin’ Donuts offers a welcoming environment with great coffee and fast service. The cleanliness of the shop is appreciated by customers, but there are occasional complaints about inconsistent product quality and staff indifference. Despite high praise for some items like Munchkins and maple donuts in other locations, this particular Dunkin' faces criticism for poorly executed sandwiches and lackluster customer engagement.
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Country Donuts
3091 US-20 #101, Elgin, Illinois
Country Donuts is highly praised for its unique and delicious donut varieties, with particular emphasis on their maple donuts. Customers appreciate the fast service, friendly staff, and clean environment. However, there are criticisms regarding limited parking options and high prices. Reviews vary, with some customers dissatisfied due to stale food and rude service, while others find it superior to well-known brands like Dunkin'. The establishment offers a casual atmosphere with drive-through and dine-in services.
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Dunkin'
3191 US-20 Unit C, Elgin, Illinois
The establishment frequently receives complaints about poor service and food quality. Customers reported receiving incorrect orders, cold food items, and rude staff interactions. Despite the convenience of multiple service options like drive-through and curbside pickup, these issues overshadow the positive aspects such as quick service for breakfast meals.
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Dunkin'
405 N McLean Blvd, South Elgin, Illinois
The business offers a variety of services including coffee and quick bites with a casual atmosphere. Reviews highlight both positive experiences like great drinks and friendly service by specific staff members, alongside negative feedback regarding customer service issues and order errors. Accessibility is well accommodated for wheelchair users.
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Dunkin'
245 S Randall Rd, South Elgin, Illinois
The business offers a variety of services including dine-in and takeout with a focus on breakfast items and coffee. While the staff is generally friendly, there are recurring issues with order accuracy and food quality. The location boasts good accessibility features.
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Thorntons
900 N La Fox St, South Elgin, Illinois
Thornton's stores have mixed reviews regarding service quality and cleanliness. Some customers appreciate specific employees for their respectful interactions and complimentary coffee, while others criticize poor management and lack of basic amenities like cups at the fountain drinks station. Cleanliness issues, particularly in restrooms, are frequently mentioned, with some patrons expressing dissatisfaction over hygiene standards.
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Dunkin'
80 Tyler Creek Plaza, Elgin, Illinois
The reviews highlight mixed experiences at this Dunkin location. While some customers appreciate the well-made coffee and friendly staff, others criticize poor management by Diane and hygiene issues with glove changes after handling cash. Overall, the atmosphere is casual, and there are several service options available.
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Dunkin'
95 Clock Tower Plz, Elgin, Illinois
The establishment is praised for its high-quality coffee and breakfast items like crispy bacon, with some customers expressing satisfaction with the service and environment. However, there are concerns about inconsistent food quality and disrespectful service in certain instances. The business offers a variety of services including drive-through and dine-in options.