
Dunkin'
95 Clock Tower Plz, Elgin, Illinois
Phone: +1 847-454-3944
Website: locations.dunkindonuts.com
Summary
The establishment is praised for its high-quality coffee and breakfast items like crispy bacon, with some customers expressing satisfaction with the service and environment. However, there are concerns about inconsistent food quality and disrespectful service in certain instances. The business offers a variety of services including drive-through and dine-in options.
Pros
- high-quality coffee
- great breakfast options
- friendly staff
- fast service
- clean environment
Cons
- inconsistent food quality
- poor customer service at times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
812 E Chicago St, Elgin, Illinois
The Dunkin Donuts location in Elgin receives mixed reviews with several complaints about poor service and rude staff behavior, particularly at the drive-through. However, some customers reported satisfactory experiences, highlighting quick service during low traffic times. The store offers a variety of services including dine-in and takeout options, along with amenities like Wi-Fi and free parking.

Green Nutrition
750 Dundee Ave, Elgin, Illinois
The establishment is praised for its friendly service and diverse menu options that include vegan choices and moist protein donuts. The coffee quality receives a positive remark. However, some customers noted inconsistency in flavor profiles of certain items like the açaí bowl. There's also an issue with the operational hours not being clearly communicated, leading to customer inconvenience.

Dunkin'
846 Summit St, Elgin, Illinois
The reviews highlight significant dissatisfaction with the customer service at this establishment. Customers frequently mentioned rude and unhelpful staff, which negatively impacted their overall experience. The negative experiences seem to overshadow some positive aspects of the location such as convenient service options and good quality offerings like coffee.

Dunkin'
1500 Larkin Ave, Elgin, Illinois
Dunkin’ Donuts offers a welcoming environment with great coffee and fast service. The cleanliness of the shop is appreciated by customers, but there are occasional complaints about inconsistent product quality and staff indifference. Despite high praise for some items like Munchkins and maple donuts in other locations, this particular Dunkin' faces criticism for poorly executed sandwiches and lackluster customer engagement.

Thorntons
900 N La Fox St, South Elgin, Illinois
Thornton's stores have mixed reviews regarding service quality and cleanliness. Some customers appreciate specific employees for their respectful interactions and complimentary coffee, while others criticize poor management and lack of basic amenities like cups at the fountain drinks station. Cleanliness issues, particularly in restrooms, are frequently mentioned, with some patrons expressing dissatisfaction over hygiene standards.

Dunkin'
1169 Dundee Ave, Elgin, Illinois
The business is known for its great coffee and fast service, but suffers from poor customer service across multiple visits, which includes delays and incorrect orders. Customers have expressed frustration with the quality of service at various locations, highlighting a lack of consistency in product preparation and staff communication skills.

Dunkin'
14 IL-25, South Elgin, Illinois
The establishment offers fast and friendly service with a clean environment but suffers from occasional order mistakes and inefficiencies at the drive-through. Some customers experienced rude attitudes during complaints, which affected their overall experience negatively.

Dunkin'
80 Tyler Creek Plaza, Elgin, Illinois
The reviews highlight mixed experiences at this Dunkin location. While some customers appreciate the well-made coffee and friendly staff, others criticize poor management by Diane and hygiene issues with glove changes after handling cash. Overall, the atmosphere is casual, and there are several service options available.