Dunkin'
1169 Dundee Ave, Elgin, Illinois
Phone: +1 630-206-3936
Website: locations.dunkindonuts.com
Summary
The business is known for its great coffee and fast service, but suffers from poor customer service across multiple visits, which includes delays and incorrect orders. Customers have expressed frustration with the quality of service at various locations, highlighting a lack of consistency in product preparation and staff communication skills.
Pros
- great coffee
- fast service
- casual atmosphere
- variety in breakfast options
- family-friendly environment
Cons
- inconsistent food quality
- poor customer service
- incorrect orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Green Nutrition
750 Dundee Ave, Elgin, Illinois
The establishment is praised for its friendly service and diverse menu options that include vegan choices and moist protein donuts. The coffee quality receives a positive remark. However, some customers noted inconsistency in flavor profiles of certain items like the açaí bowl. There's also an issue with the operational hours not being clearly communicated, leading to customer inconvenience.
Dunkin'
846 Summit St, Elgin, Illinois
The reviews highlight significant dissatisfaction with the customer service at this establishment. Customers frequently mentioned rude and unhelpful staff, which negatively impacted their overall experience. The negative experiences seem to overshadow some positive aspects of the location such as convenient service options and good quality offerings like coffee.
Dunkin'
812 E Chicago St, Elgin, Illinois
The Dunkin Donuts location in Elgin receives mixed reviews with several complaints about poor service and rude staff behavior, particularly at the drive-through. However, some customers reported satisfactory experiences, highlighting quick service during low traffic times. The store offers a variety of services including dine-in and takeout options, along with amenities like Wi-Fi and free parking.
Dunkin'
1730 N State St, Elgin, Illinois
The reviews indicate a mixed experience at the business with varied opinions on service and food quality. While some customers appreciate the quick and friendly service along with good coffee, others highlight issues like poor customer service, high prices, and subpar food temperatures. Concerns about cleanliness were also mentioned.
Dunkin'
95 Clock Tower Plz, Elgin, Illinois
The establishment is praised for its high-quality coffee and breakfast items like crispy bacon, with some customers expressing satisfaction with the service and environment. However, there are concerns about inconsistent food quality and disrespectful service in certain instances. The business offers a variety of services including drive-through and dine-in options.
Dunkin'
892 S Main Street, East Dundee, Illinois
The Dunkin' Donuts drive-through experiences frequent order mistakes and staff attitude issues, leading to customer dissatisfaction. Despite these challenges, the establishment is recognized for its quick service and welcoming environment. High prices and limited parking are additional concerns noted by customers.
Dunkin'
80 Tyler Creek Plaza, Elgin, Illinois
The reviews highlight mixed experiences at this Dunkin location. While some customers appreciate the well-made coffee and friendly staff, others criticize poor management by Diane and hygiene issues with glove changes after handling cash. Overall, the atmosphere is casual, and there are several service options available.
Dunkin'
1500 Larkin Ave, Elgin, Illinois
Dunkin’ Donuts offers a welcoming environment with great coffee and fast service. The cleanliness of the shop is appreciated by customers, but there are occasional complaints about inconsistent product quality and staff indifference. Despite high praise for some items like Munchkins and maple donuts in other locations, this particular Dunkin' faces criticism for poorly executed sandwiches and lackluster customer engagement.