Dunkin'

846 Summit St, Elgin, Illinois

The reviews highlight significant dissatisfaction with the customer service at this establishment. Customers frequently mentioned rude and unhelpful staff, which negatively impacted their overall experience. The negative experiences seem to overshadow some positive aspects of the location such as convenient service options and good quality offerings like coffee.

95 Clock Tower Plz, Elgin, Illinois

The establishment is praised for its high-quality coffee and breakfast items like crispy bacon, with some customers expressing satisfaction with the service and environment. However, there are concerns about inconsistent food quality and disrespectful service in certain instances. The business offers a variety of services including drive-through and dine-in options.

750 Dundee Ave, Elgin, Illinois

The establishment is praised for its friendly service and diverse menu options that include vegan choices and moist protein donuts. The coffee quality receives a positive remark. However, some customers noted inconsistency in flavor profiles of certain items like the açaí bowl. There's also an issue with the operational hours not being clearly communicated, leading to customer inconvenience.

1169 Dundee Ave, Elgin, Illinois

The business is known for its great coffee and fast service, but suffers from poor customer service across multiple visits, which includes delays and incorrect orders. Customers have expressed frustration with the quality of service at various locations, highlighting a lack of consistency in product preparation and staff communication skills.

1500 Larkin Ave, Elgin, Illinois

Dunkin’ Donuts offers a welcoming environment with great coffee and fast service. The cleanliness of the shop is appreciated by customers, but there are occasional complaints about inconsistent product quality and staff indifference. Despite high praise for some items like Munchkins and maple donuts in other locations, this particular Dunkin' faces criticism for poorly executed sandwiches and lackluster customer engagement.

14 IL-25, South Elgin, Illinois

The establishment offers fast and friendly service with a clean environment but suffers from occasional order mistakes and inefficiencies at the drive-through. Some customers experienced rude attitudes during complaints, which affected their overall experience negatively.

900 N La Fox St, South Elgin, Illinois

Thornton's stores have mixed reviews regarding service quality and cleanliness. Some customers appreciate specific employees for their respectful interactions and complimentary coffee, while others criticize poor management and lack of basic amenities like cups at the fountain drinks station. Cleanliness issues, particularly in restrooms, are frequently mentioned, with some patrons expressing dissatisfaction over hygiene standards.

656 S Sutton Rd, Streamwood, Illinois

The Dunkin' location receives mixed feedback regarding service efficiency and product availability. While customers appreciate the friendly staff and quick service, there are recurring issues with order accuracy and stock shortages for popular items like coffee and donuts. The establishment maintains a clean environment and is appreciated for its positive energy.