Dunkin'
40 Jackson St, Methuen, Massachusetts
Phone: +1 978-688-5552
Website: locations.dunkindonuts.com
Summary
The reviews highlight recurring issues with customer service and order accuracy at this establishment. Customers frequently report rude behavior from staff and delays in receiving their orders. Despite the negatives, there are mentions of some positive aspects like good coffee and a casual atmosphere. Parking availability is noted as free but potentially limited.
Pros
- good coffee
- casual atmosphere
- free parking
- wheelchair accessible
Cons
- rude staff
- delayed orders
- cold food
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
123 Lawrence St, Lawrence, Massachusetts
The establishment offers a range of services including takeout and dine-in options with coffee and desserts highlighted as strong points. However, customers have reported poor service quality and cleanliness issues, negatively impacting their overall experience. Despite the availability of amenities like restrooms and free parking, there are significant areas for improvement.
Dunkin'
58 Broadway, Methuen, Massachusetts
The service at this establishment is praised for its friendliness and efficiency, particularly highlighted by staff member Alises who successfully fulfilled specific orders without issue. However, there have been repeated mistakes in fulfilling orders, which has led to customer dissatisfaction. Additionally, the inconsistency in opening times causes inconvenience for early morning customers seeking coffee.
Heav’nly Donuts
262 Essex St, Lawrence, Massachusetts
Heavenly Donuts is praised for its friendly service and high-quality offerings like maple donuts, coffee, and breakfast items. The environment is welcoming with a family-friendly atmosphere and casual dining options. However, there are occasional issues with order accuracy and service quality. Despite these drawbacks, the majority of reviews highlight positive experiences.
Heav'nly Donuts
126 Merrimack St, Methuen, Massachusetts
The business offers a casual dining experience with well-regarded coffee and donuts. Customers appreciate the fresh breakfast sandwiches and homemade goodies. However, there are concerns about staff professionalism and long wait times at the counter. The environment is generally clean and friendly but has room for improvement in service consistency.
Dunkin'
100 Marston St, Lawrence, Massachusetts
The reviews indicate mixed experiences at this location. Some customers praise the friendly service and good quality of coffee, while others criticize poor customer interactions and potential health risks due to unsanitary practices. Issues such as incorrect orders and rude staff behavior also mar the experience for some patrons.
Dunkin'
282 Merrimack St, Methuen, Massachusetts
The establishment offers good service and a variety of options like coffee, breakfast, and quick bites in a casual setting. However, there are consistent issues with food temperature and quality, along with order inaccuracies at the drive-through.
Heav'nly Donuts
50 Main St, North Andover, Massachusetts
The business offers a great variety of coffee and breakfast options with excellent service and a welcoming atmosphere. Customers appreciate the fast service, clean facilities, and delicious donuts and pastries. However, there are some concerns about parking availability.
Pop Donut
297 Andover St, Lawrence, Massachusetts
The establishment offers excellent coffee and donuts, with friendly service from a charismatic staff. It is appreciated for its clean environment and reasonable prices. However, some customers note limited parking availability and higher-than-expected costs.