Summary
The reviews highlight a mix of experiences at Dunkin' Donuts in Morganton. While some customers appreciate the fast service and cleanliness, others express frustration with employee attitudes and order accuracy. Issues such as poor communication about product availability and rude customer interactions are frequent complaints. Despite these negatives, the location offers various services like drive-through and delivery options.
Pros
- Fast service
- Clean environment
- Variety of seating options
- Good coffee quality
- Multiple dining options
Cons
- Poor employee attitude
- Inaccurate order fulfillment
- Lack of customer respect
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
907 N Green St, Morganton, North Carolina
The business offers a range of service options including dine-in and takeout with a casual atmosphere. While the coffee is highly praised, there are recurring issues with order fulfillment, especially for online orders where advertised flavors may not be available. Management practices also draw criticism regarding handling of refunds and stock availability.
Dunkin'
219 Wilkesboro Blvd NE, Lenoir, North Carolina
The business offers a pleasant environment with friendly service and clean surroundings. Customers appreciate the variety of items available, including quality donuts and desserts. However, some patrons have experienced delays in service and perceived issues with coffee temperature and taste. The establishment is popular for breakfast options and provides several amenities like Wi-Fi and diverse payment methods.
Mr Bob's Do-Nuts
60 S Main St, Marion, North Carolina
Mr. Bob's donuts are highly praised for their delicious quality and friendly service, with many patrons noting the Bavarian Cream and maple crunch flavors in particular. As a small family-owned business, it maintains a balanced selection to manage waste and profit. However, some limitations include high prices and limited parking availability. The shop offers quick visits and takeaway options but lacks indoor seating and delivery services.
Dunkin'
1445 2nd Ave NW, Hickory, North Carolina
The reviews indicate a decline in customer service quality and product satisfaction at this location. Customers frequently cite rude interactions with staff, long wait times, and poor coffee quality. However, some services like drive-through, dine-in, and various payment options remain positively mentioned.
Dunkin'
2017 Sugar Hill Rd, Marion, North Carolina
The establishment offers a mixed experience with friendly and proficient service during certain hours, though customer service can be inconsistent, particularly during peak times. The food, especially donuts, is fresh but the drinks sometimes have quality issues such as excessive ice or missing ingredients. Some customers report encountering hygiene concerns at this location. Despite these drawbacks, it remains popular for its coffee and breakfast options.
Dunkin'
1205 2nd St NE, Hickory, North Carolina
The establishment provides a consistently positive experience with friendly staff and high-quality food options, particularly noted for its delicious donuts. Mobile order service is efficient and personalized. However, there are occasional inconsistencies in product quality and concerns about pricing.
Donut Life
1772 N Center St, Hickory, North Carolina
The bakery offers a diverse and delicious range of donuts with standout apple fritters and bear claws that are highly praised by customers. While the service is efficient and friendly, some products like stuffed donuts did not meet expectations. The establishment provides various dining options including coffee and breakfast, and ensures accessibility for those in wheelchairs. Although parking is free, it may be limited during peak times.
Dunkin'
In Exxon Gas Station, 956 16th St NE, Hickory, North Carolina
The business offers a welcoming atmosphere with excellent customer service and delicious donuts. Despite some technical difficulties and occasional issues with food temperature, the friendly staff makes up for it by providing top-notch service. The establishment is popular for its breakfast offerings, clean environment, and has various service options available.