Dunkin' storefront

Summary

The business offers a range of service options including dine-in and takeout with a casual atmosphere. While the coffee is highly praised, there are recurring issues with order fulfillment, especially for online orders where advertised flavors may not be available. Management practices also draw criticism regarding handling of refunds and stock availability.

Pros

  • excellent hot chocolate
  • friendly staff
  • casual dining atmosphere

Cons

  • inconsistent order fulfillment
  • poor management

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5:30AM-8PM
tuesday5:30AM-8PM
wednesday5:30AM-8PM
thursday5:30AM-8PM
friday5:30AM-8PM
saturday5:30AM-8PM
sunday6AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.5

1248 Burkemont Ave, Morganton, North Carolina

The reviews highlight a mix of experiences at Dunkin' Donuts in Morganton. While some customers appreciate the fast service and cleanliness, others express frustration with employee attitudes and order accuracy. Issues such as poor communication about product availability and rude customer interactions are frequent complaints. Despite these negatives, the location offers various services like drive-through and delivery options.

Dunkin' logo

Dunkin'

3.6

219 Wilkesboro Blvd NE, Lenoir, North Carolina

The business offers a pleasant environment with friendly service and clean surroundings. Customers appreciate the variety of items available, including quality donuts and desserts. However, some patrons have experienced delays in service and perceived issues with coffee temperature and taste. The establishment is popular for breakfast options and provides several amenities like Wi-Fi and diverse payment methods.

Mr Bob's Do-Nuts logo

Mr Bob's Do-Nuts

4.6

60 S Main St, Marion, North Carolina

Mr. Bob's donuts are highly praised for their delicious quality and friendly service, with many patrons noting the Bavarian Cream and maple crunch flavors in particular. As a small family-owned business, it maintains a balanced selection to manage waste and profit. However, some limitations include high prices and limited parking availability. The shop offers quick visits and takeaway options but lacks indoor seating and delivery services.

Dunkin' logo

Dunkin'

3.6

2017 Sugar Hill Rd, Marion, North Carolina

The establishment offers a mixed experience with friendly and proficient service during certain hours, though customer service can be inconsistent, particularly during peak times. The food, especially donuts, is fresh but the drinks sometimes have quality issues such as excessive ice or missing ingredients. Some customers report encountering hygiene concerns at this location. Despite these drawbacks, it remains popular for its coffee and breakfast options.

Dunkin' logo

Dunkin'

3.6

1445 2nd Ave NW, Hickory, North Carolina

The reviews indicate a decline in customer service quality and product satisfaction at this location. Customers frequently cite rude interactions with staff, long wait times, and poor coffee quality. However, some services like drive-through, dine-in, and various payment options remain positively mentioned.

Donut Life logo

Donut Life

4.8

1772 N Center St, Hickory, North Carolina

The bakery offers a diverse and delicious range of donuts with standout apple fritters and bear claws that are highly praised by customers. While the service is efficient and friendly, some products like stuffed donuts did not meet expectations. The establishment provides various dining options including coffee and breakfast, and ensures accessibility for those in wheelchairs. Although parking is free, it may be limited during peak times.

Dunkin' logo

Dunkin'

4.0

1205 2nd St NE, Hickory, North Carolina

The establishment provides a consistently positive experience with friendly staff and high-quality food options, particularly noted for its delicious donuts. Mobile order service is efficient and personalized. However, there are occasional inconsistencies in product quality and concerns about pricing.

Dunkin' logo

Dunkin'

4.0

In Exxon Gas Station, 956 16th St NE, Hickory, North Carolina

The business offers a welcoming atmosphere with excellent customer service and delicious donuts. Despite some technical difficulties and occasional issues with food temperature, the friendly staff makes up for it by providing top-notch service. The establishment is popular for its breakfast offerings, clean environment, and has various service options available.