Summary
Dunkin Donuts provides a consistent quality experience with friendly service and warm greetings from staff like Carlos and Linda, enhancing the coffee and donut offerings. However, there are issues such as occasional order inaccuracies and unprofessional behavior from some employees. The business is praised for its welcoming environment and tasty food options, yet it faces challenges in maintaining uniformity in customer service and handling mistakes professionally.
Pros
- friendly staff
- good coffee
- tasty donuts
- warm welcomes
- efficient order processing
Cons
- order inaccuracies
- unprofessional behavior
- cold bacon on toast
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
662 Columbus Ave, Thornwood, New York
The reviewed location offers good coffee and friendly service with a clean environment. However, there are issues with order accuracy during curbside pickup and staff rudeness. The business provides various services including dine-in and takeout options.
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80 N State Rd, Briarcliff Manor, New York
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374 Downing Dr, Yorktown Heights, New York
The business offers a modern and clean environment with quick service for those who visit during less busy hours. It is praised for its quality coffee and comfort food but has received criticism regarding inconsistent food preparation, particularly bagels and hash browns. The establishment provides various dining options and is family-friendly.
Dunkin'
94 Croton Ave, Ossining, New York
The establishment offers fast and reliable service with a clean environment, highlighted by great coffee and desserts. However, customer service has been criticized for being rude and unprofessional, leading to several negative experiences. The location is conveniently situated in town and is family-friendly with good amenities like restrooms and Wi-Fi.
Dunkin'
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The establishment offers a variety of services including coffee and quick bites, appreciated for its friendly staff and fresh offerings. However, there are recurring issues with order accuracy, which affects customer satisfaction. The venue is family-friendly with various accessibility features.