Summary
The business has a mixed reputation based on customer feedback. Positive reviews highlight friendly and accommodating staff, with some employees being praised for their exceptional service. The establishment is also noted for its clean environment and good coffee quality. However, there are significant concerns regarding order fulfillment issues, language barriers among staff, and unprofessional behavior from some employees. Despite these problems, the business offers a range of services such as dine-in, takeout, delivery, and curbside pickup.
Pros
- friendly and accommodating staff
- clean environment
- good coffee quality
- free WiFi available
- welcoming atmosphere
Cons
- order fulfillment issues
- language barriers among staff
- unprofessional employee behavior
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
505A Bedford Rd, Pleasantville, New York
The business offers a pleasant and efficient service experience with courteous staff and quick order processing. The pastries are consistently fresh, and there is an emphasis on providing quality coffee and desserts. Despite the positive aspects, some customers noted excessive ice in drinks and high prices.
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662 Columbus Ave, Thornwood, New York
The reviewed location offers good coffee and friendly service with a clean environment. However, there are issues with order accuracy during curbside pickup and staff rudeness. The business provides various services including dine-in and takeout options.
Dunkin'
80 N State Rd, Briarcliff Manor, New York
The establishment offers a generally positive experience with friendly and fast service, accompanied by a clean environment. However, there are inconsistencies in staff training and preparation of food items like muffins, leading to occasional dissatisfaction among customers. The seating area could benefit from additional cleanliness and space for better comfort.
Dunkin'
94 Croton Ave, Ossining, New York
The establishment offers fast and reliable service with a clean environment, highlighted by great coffee and desserts. However, customer service has been criticized for being rude and unprofessional, leading to several negative experiences. The location is conveniently situated in town and is family-friendly with good amenities like restrooms and Wi-Fi.
Dunkin'
609 Saw Mill River Rd, Elmsford, New York
The reviews for Dunkin' indicate a mix of experiences. Customers appreciate the friendly staff and good selection of items, particularly praising the coffee. However, some have encountered issues such as poor customer interaction at times and dissatisfaction with drink sizes relative to price. The environment is generally clean, but there are complaints about stale food and unhygienic conditions in specific locations.
Dunkin'
681 E Main St, Mt Kisco, New York
Dunkin Donuts provides a consistent quality experience with friendly service and warm greetings from staff like Carlos and Linda, enhancing the coffee and donut offerings. However, there are issues such as occasional order inaccuracies and unprofessional behavior from some employees. The business is praised for its welcoming environment and tasty food options, yet it faces challenges in maintaining uniformity in customer service and handling mistakes professionally.
Dunkin'
80 Virginia Rd, White Plains, New York
Overall, Dunkin' Donuts receives mixed feedback with highlights on exceptional service and quality coffee. Some customers appreciate the friendly staff and high-quality offerings, while others report inconsistencies in order fulfillment and product availability. Despite these issues, the store is well-regarded for its convenient services such as takeout and delivery options.
Dunkin'
182 Saw Mill River Rd, Elmsford, New York
The Dunkin Donut location receives mixed reviews with some customers praising the coffee and service speed while others criticize cleanliness and customer interaction. Several mentions of the need for maintenance highlight issues within the establishment.