Dunkin' logo

Dunkin'

(3.5)

2035 S Washington St #103, Naperville, Illinois

Dunkin' storefront

Summary

The business struggles with operational consistency and customer service issues. Customers frequently encounter early closures, rude staff, and poor product quality, detracting from the overall experience. However, it offers a variety of services including dine-in options and is noted for its convenient accessibility features.

Pros

  • Accessible entrance
  • Variety of dining hours
  • Offers Wi-Fi
  • Family-friendly atmosphere

Cons

  • Early closures
  • Rude staff
  • Poor product quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-1PM
tuesday5AM-1PM
wednesday5AM-1PM
thursday5AM-1PM
friday5AM-1PM
saturday5AM-1PM
sunday6AM-12PM

Location

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Dunkin' logo

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4.0

1201 S Naper Blvd, Naperville, Illinois

The business is popular for its great coffee and breakfast options but faces issues with the quality of donuts, customer service at drive-thru, and high water prices. The location provides a range of services including dine-in and takeout, though it locks doors early in the evening.

Dunkin' logo

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4.3

1255 W Boughton Rd, Bolingbrook, Illinois

This Dunkin' location is praised for its friendly and knowledgeable staff who provide excellent service. The coffee quality is a highlight, consistently described as fresh and hot. Despite the lack of drive-thru, patrons appreciate the kind service and ample seating options with couches, tables, and chairs. However, some customers have experienced slow service and inconsistent treatment. Parking availability is not mentioned as an issue in the reviews.

Dunkin' logo

Dunkin'

3.2

967 W 75th St, Naperville, Illinois

Customers appreciate the bakery's donuts and friendly service but are concerned about quality control issues and high prices. The environment is clean, yet there have been reports of rude staff at the drive-thru. Some customers desire more dietary options like gluten-free items.

Dunkin' logo

Dunkin'

3.8

702 S Washington St, Naperville, Illinois

The reviews provide a mixed view of the Dunkin' location with commendations for cleanliness and service quality. Some customers appreciate specific offerings like the Oreo Cookies and Cream Milkshake and the friendly staff. However, there are criticisms regarding employee behavior and drink preparation. The business offers various services including drive-through and dine-in options.

Parlor Doughnuts logo

Parlor Doughnuts

4.7

227 S Weber Rd, Bolingbrook, Illinois

Parlor Donuts is celebrated for its high-quality and unique donuts, such as coconut cream and French toast, which are both fresh and delicious. Customers appreciate the friendly service from knowledgeable staff, including owners who actively engage with patrons. The bakery offers a variety of specialty options like vegan, gluten-free, and keto doughnuts to cater to different dietary needs. While it stands out for its donut quality and welcoming atmosphere, some cons include limited parking availability and relatively high prices.

Dunkin' logo

Dunkin'

2.5

1004 104th St, Naperville, Illinois

The reviews indicate significant dissatisfaction with customer service across various interactions at this location. Customers frequently report rude and impatient staff behavior, incorrect order fulfillment, and poor quality of food and drinks. Despite the business's offerings in breakfast, coffee, and dine-in services, these issues detract from the overall experience. The positive aspects such as free parking and a family-friendly environment are overshadowed by the negative experiences shared.

Dunkin' logo

Dunkin'

3.6

163 E Boughton Rd, Bolingbrook, Illinois

The location offers consistently excellent customer service and fast drive-thru experience with friendly staff who go above and beyond to ensure satisfaction. Customers appreciate the quality of coffee and food, particularly highlighting a superior iced coffee option and the attentiveness in customizing orders. However, concerns about pricing are noted.

Dunkin' logo

Dunkin'

3.4

1580 W Ogden Ave Suite 100, Naperville, Illinois

Customers report inconsistent service and quality at this location, with frequent issues such as incorrect orders and rude staff interactions. Despite these problems, some patrons appreciate the food offerings, though the prices are perceived as high. The store offers a range of services including dine-in and drive-through but faces challenges in execution and customer satisfaction.