Dunkin' logo

Dunkin'

(2.5)

1004 104th St, Naperville, Illinois

Dunkin' storefront

Summary

The reviews indicate significant dissatisfaction with customer service across various interactions at this location. Customers frequently report rude and impatient staff behavior, incorrect order fulfillment, and poor quality of food and drinks. Despite the business's offerings in breakfast, coffee, and dine-in services, these issues detract from the overall experience. The positive aspects such as free parking and a family-friendly environment are overshadowed by the negative experiences shared.

Pros

  • Free parking available
  • Diverse menu options
  • Family-friendly atmosphere

Cons

  • Rude customer service
  • Incorrect orders served
  • Poor quality coffee

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.1

Bp Gas Station, 4940 S Rte 59, Naperville, Illinois

The business offers a range of services including drive-thru and dine-in options with generally positive feedback on service staff. However, customers frequently report issues with product quality, such as poor coffee consistency and improperly prepared food items. The environment is family-friendly and casual, but parking availability is limited.

Duck Donuts logo

Duck Donuts

4.5

3124 Illinois Rte 59 Suite 124, Naperville, Illinois

Duck Donuts offers a delightful experience with unique and flavorful donut selections like the French toast donut and key lime pie. The service is praised for its friendliness and attentiveness, enhancing the overall customer satisfaction. While it provides takeout and delivery options, some customers find parking limited despite it being free. Prices are considered high by some patrons.

Parlor Doughnuts logo

Parlor Doughnuts

4.7

227 S Weber Rd, Bolingbrook, Illinois

Parlor Donuts is celebrated for its high-quality and unique donuts, such as coconut cream and French toast, which are both fresh and delicious. Customers appreciate the friendly service from knowledgeable staff, including owners who actively engage with patrons. The bakery offers a variety of specialty options like vegan, gluten-free, and keto doughnuts to cater to different dietary needs. While it stands out for its donut quality and welcoming atmosphere, some cons include limited parking availability and relatively high prices.

Dunkin' logo

Dunkin'

3.5

2880 95th St, Naperville, Illinois

The establishment offers a casual and cozy atmosphere with a variety of service options including delivery and dine-in. However, there are significant issues related to order accuracy, customer service, and product quality. While the coffee is highlighted as great, customers frequently report problems such as incorrect orders and poor value for money.

Dunkin' logo

Dunkin'

4.3

1255 W Boughton Rd, Bolingbrook, Illinois

This Dunkin' location is praised for its friendly and knowledgeable staff who provide excellent service. The coffee quality is a highlight, consistently described as fresh and hot. Despite the lack of drive-thru, patrons appreciate the kind service and ample seating options with couches, tables, and chairs. However, some customers have experienced slow service and inconsistent treatment. Parking availability is not mentioned as an issue in the reviews.

Dunkin' logo

Dunkin'

3.6

760 S Weber Rd, Bolingbrook, Illinois

The Dunkin' Donuts location on Weber receives mixed reviews from customers. Some appreciate the fast and friendly service, while others criticize poor customer experiences and quality issues with food preparation. The store offers various services including curbside pickup, delivery, and dine-in options, but has received complaints about undercooked or poorly prepared food. Parking is available, although some guests find it limited.

Dunkin' logo

Dunkin'

4.3

11904 Illinois Rte 59, Plainfield, Illinois

The business receives high praise for its fast and friendly service, which consistently puts customers at ease. The staff is noted for their kindness, especially during busy times, adding to a positive customer experience. Reviewers appreciate the quality of food, particularly highlighting that orders are accurate and fresh. Despite these positives, some concerns include longer wait times for those inside compared to drive-through patrons. However, amenities such as Wi-Fi and various dining options add to its appeal.

Dunkin' logo

Dunkin'

3.5

2035 S Washington St #103, Naperville, Illinois

The business struggles with operational consistency and customer service issues. Customers frequently encounter early closures, rude staff, and poor product quality, detracting from the overall experience. However, it offers a variety of services including dine-in options and is noted for its convenient accessibility features.