Summary
The business has mixed reviews with some positive feedback on service speed and coffee quality but negative experiences concerning order mistakes, language barriers at the register, and hygiene issues. While some customers appreciate the fast and accurate service, others have faced disappointing experiences due to order inaccuracies and poor communication.
Pros
- fast service
- fresh coffee
- accurate orders
- friendly environment
- modern amenities
Cons
- language barriers
- order errors
- poor hygiene
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
14259 Collier Blvd, Naples, Florida
The Duncan Donuts location generally receives positive feedback for its fresh food and friendly service, particularly from the drive-thru staff. However, customer experiences vary significantly, with some employees displaying exceptional positivity while others are reported as aggressive and unprofessional. Technical issues with the speaker system and mobile ordering also detract from the convenience typically expected at this chain.
Dunkin'
7775 Preserve Ln, Naples, Florida
The business offers a consistent quality of coffee and donuts with friendly service, but faces issues such as order mix-ups and unfriendly staff interactions. It provides multiple service options including drive-through and dine-in, catering to various dining needs throughout the day. The establishment is family-friendly and well-equipped for accessibility.
Dunkin'
4800 Golden Gate Pkwy, Naples, Florida
The establishment offers a variety of service options including outdoor seating and delivery, and is known for its coffee and tea selection. While some customers praised the friendly service and cleanliness, others criticized the stale food quality and poor customer interaction. Despite these issues, it's popular for breakfast and offers vegetarian options.
Dunkin'
4835 Immokalee Rd, Naples, Florida
The restaurant receives mixed reviews with several complaints about poor customer service and communication issues. Some customers faced difficulties due to language barriers and inadequate training of staff. However, the establishment offers a variety of services such as dine-in, drive-through, and delivery options. It is well-equipped for accessibility needs and provides multiple seating choices.
Dunkin'
5335 Useppa Dr, Ave Maria, Florida
The business offers a casual atmosphere with popular breakfast and dessert options, including great coffee. While it provides multiple service options such as drive-through, delivery, and dine-in, there are concerns about service quality and cleanliness. Customers appreciate the fast, friendly service but have noted inconsistencies in order accuracy and cleanliness of the establishment.
Dunkin'
8885 Davis Blvd, Naples, Florida
The reviews for this location reveal a mixed customer experience with both positive and negative feedback. While some customers praise the cleanliness and quality of donuts, others have faced issues with service and food preparation. The environment appears generally clean, but there are concerns about employee attitude and product accuracy.
Dunkin'
13180 Livingston Rd, Naples, Florida
The establishment receives criticism primarily for poor quality of donuts and inadequate customer service. Multiple reviewers report receiving moldy and stale donuts with subpar frosting. Additionally, there are complaints about incorrect orders and insufficient portions of requested toppings. On the positive side, it offers a range of services including drive-through, delivery, and outdoor seating.
Dunkin'
11671 Bonita Beach Rd SE, Bonita Springs, Florida
The establishment has mixed reviews with several complaints about order accuracy and customer service, particularly at the drive-through and counter interactions. While some customers appreciate specific employees, there are consistent issues with management and staff training. Despite these problems, the business offers various dining options and accessibility features.