Dunkin' logo

Dunkin'

(2.7)

1951 E Laraway Rd, New Lenox, Illinois

Dunkin' storefront

Summary

The Dunkin' location in New Lenox offers a mix of fast and efficient service with some notable delays. Customers appreciate the mobile ordering system and friendly staff but express frustration over long wait times and order inaccuracies at the drive-through. The coffee is praised for its quality, though there are concerns about inconsistent menu offerings.

Pros

  • fast mobile orders
  • friendly staff
  • great coffee
  • convenient location
  • express lanes

Cons

  • long wait times
  • order inaccuracies
  • discontinued items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday4AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.2

11212 W Lincoln Hwy, Mokena, Illinois

The reviewed location is praised for its fast and friendly service, efficient drive-through experience, and consistent quality of drinks and food. However, there are concerns about the quality of some menu items like egg & cheese wraps being burnt and hashbrowns served cold. The place offers a wide range of services including dine-in, drive-through, and delivery options, with amenities such as free parking and Wi-Fi.

Dunkin' logo

Dunkin'

4.2

In Walmart, 429 E Lincoln Hwy, New Lenox, Illinois

The establishment offers a variety of services and is popular for breakfast and working on a laptop. However, customer reviews highlight issues with stale products and poor customer service. The atmosphere is casual and family-friendly, but the food quality does not meet expectations.

Dunkin' logo

Dunkin'

3.9

273 E Haven Ave, New Lenox, Illinois

Dunkin' Donuts is appreciated for its consistently great coffee and friendly service, making it a popular spot for quick meals and beverages. The menu offers solid breakfast options, donuts, and snacks, with reasonable pricing adding to the convenience factor. However, some customers have reported issues with inconsistent service at the drive-thru and incorrect store hours. Accessibility is well-catered for, with several features ensuring ease of use for all patrons.

Dunkin' logo

Dunkin'

4.0

970 W Laraway Rd, New Lenox, Illinois

The business offers a casual atmosphere with fast and friendly service, alongside good coffee and dessert options. It's popular for breakfast, solo dining, and working on laptops, and is family-friendly with amenities like Wi-Fi and comfortable seating. However, customers report frequent order mix-ups and inconsistent food quality.

Dunkin' logo

Dunkin'

3.7

20551 LaGrange Rd, Frankfort, Illinois

The reviews indicate mixed experiences at this Dunkin Donuts location. While some customers appreciate the fast and friendly service, particularly from a specific employee named Brittany, others have had negative experiences with food quality and pricing. Issues include receiving poorly prepared donuts and experiencing food poisoning after consuming breakfast items. Additionally, there are complaints about increasing prices for certain offerings.

Dunkin' logo

Dunkin'

3.4

18700 Wolf Rd, Mokena, Illinois

The establishment has a mixed reputation with some customers praising the quality of its coffee and desserts, while others criticize inconsistent service and incorrect orders. The staff's friendliness is often noted positively, though the service experience can be frustrating at times.

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Dunkin'

4.1

2516 N Cedar Rd, New Lenox, Illinois

The Dunkin' Donuts location reviewed here has mixed feedback primarily focused on service speed and customer experience. While customers praise the cleanliness and friendly staff, there are significant complaints about drink quality and service inefficiency at the drive-thru. The establishment is recognized for its convenient offerings like coffee and a variety of dining options but struggles with operational issues that affect overall satisfaction.

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Dunkin'

3.5

535 W North St, Manhattan, Illinois

The reviewed location exhibits a mix of positive and negative customer experiences. While some patrons praise the friendly staff, cleanliness, and fast service, others express dissatisfaction with incorrect orders and sour coffee. The convenience of multiple ordering options is noted, but issues such as incorrect order preparation are significant drawbacks. Despite these mixed reviews, highlights include great coffee offerings and a welcoming atmosphere.