Summary
Dunkin’ Donuts offers a mix of positive and negative experiences according to customer feedback. The service is generally friendly with some standout workers making the experience pleasant, though training inconsistencies can impact customer interactions negatively. Food quality varies, especially concerning donut freshness, but coffee and desserts are popular highlights. However, cleanliness issues have been noted, particularly involving pests.
Pros
- friendly staff
- fresh coffee
- good atmosphere
- diverse menu
Cons
- inconsistent service
- cleanliness issues
- attitude problems
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
501 5th Ave, New York, New York
The business offers a variety of breakfast options and is praised for its quick service and friendly staff. However, there are mixed opinions on the quality of their coffee and donuts, with some customers highlighting inconsistencies. The establishment provides several convenient services like curbside pickup and delivery but lacks dine-in seating.
Dunkin'
6 E 46th St, New York, New York
The establishment offers fast and friendly service with a clean environment and great coffee. It provides a wide range of food options from breakfast to dessert. However, there are concerns about rude staff and inconsistent mobile order handling. The lack of seating can be frustrating for patrons.
Dunkin'
42 W 39th St #52, New York, New York
The Dunkin location offers consistently excellent service with a cheerful staff that remembers orders and maintains a clean environment. Customers appreciate the well-behaved workers and good seating space, but there are occasional misunderstandings in order taking. The store provides various dining options from breakfast to dinner and has several amenities like Wi-Fi.
Dough
10 Rockefeller Center (48th St. between 5th &, 6th Ave, New York, New York
The donut shop offers exceptional service and a variety of delicious, light, and flavorful donuts that stand out for their quality and uniqueness. Customers appreciate the friendly staff and engaging atmosphere with opportunities to interact with the owner. While there are positive remarks about the environment and menu options like coffee, some customers noted concerns regarding pricing.
Dunkin'
275 Madison Ave, New York, New York
The business offers a variety of service options including curbside pickup and dine-in, with an emphasis on coffee and breakfast offerings. While the environment is generally clean and family-friendly, several customers have reported issues with order accuracy and customer service quality. Language barriers and slow service times are notable concerns. The staff's ability to communicate effectively is inconsistent, impacting overall customer satisfaction.
Dunkin'
1031 6th Ave, New York, New York
The reviews indicate a significant decline in food quality and customer service at this location, with specific complaints about the taste of donuts and coffee. While the staff has been described as rude and uncooperative, especially regarding special orders and refunds, some services like curbside pickup and delivery are available. The environment is casual and family-friendly, yet customers have encountered poor service experiences.
Dunkin'
150 W 47th St, New York, New York
The Dunkin' Donuts on NY Street offers a cozy and friendly atmosphere with good coffee and breakfast options at reasonable prices compared to local standards. However, patrons face issues like limited parking and high prices for some items. The service includes takeout and delivery, catering well to tourists and those seeking quick bites or solo dining experiences. Despite being family-friendly and accessible via wheelchair, it lacks dine-in facilities.
Doughnut Plant
89 E 42nd St, New York, New York
Customers praise the donuts for their flavor and quality, particularly highlighting options like jelly-stuffed and sourdough varieties. Coffee offerings are also appreciated, with one review mentioning a well-balanced iced mocha. The service is noted to be fast and friendly, with staff going out of their way to make good gestures. However, some find the prices high considering the location. Accessibility for wheelchairs in parking isn't available.