Dunkin' storefront

Summary

The business offers a convenient and fast service with friendly staff, although there are some concerns about customer interactions and product freshness. The store provides several service options including dine-in, takeout, and delivery, making it accessible for various dining preferences. Despite the positive aspects of efficient service and cleanliness, some customers have reported rude behavior from cashiers and issues with food freshness.

Pros

  • fast friendly service
  • clean store environment
  • convenient location
  • helpful staff
  • efficient problem resolution

Cons

  • rude cashier interactions
  • food not always fresh
  • issue with promo code usage

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5:30AM-9PM
tuesday5:30AM-9PM
wednesday5:30AM-9PM
thursday5:30AM-9PM
friday5:30AM-9PM
saturday6AM-7PM
sunday6AM-7PM

Location

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89 E 42nd St, New York, New York

Customers praise the donuts for their flavor and quality, particularly highlighting options like jelly-stuffed and sourdough varieties. Coffee offerings are also appreciated, with one review mentioning a well-balanced iced mocha. The service is noted to be fast and friendly, with staff going out of their way to make good gestures. However, some find the prices high considering the location. Accessibility for wheelchairs in parking isn't available.

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3.5

370 Lexington Ave, New York, New York

The establishment offers a range of food and beverage options with positive remarks on comfort foods and breakfast items, yet experiences mixed feedback regarding service quality. Several customers mentioned issues with staff behavior and product preparation, impacting the overall dining experience.

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2.5

275 Madison Ave, New York, New York

The business offers a variety of service options including curbside pickup and dine-in, with an emphasis on coffee and breakfast offerings. While the environment is generally clean and family-friendly, several customers have reported issues with order accuracy and customer service quality. Language barriers and slow service times are notable concerns. The staff's ability to communicate effectively is inconsistent, impacting overall customer satisfaction.

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3.7

501 5th Ave, New York, New York

The business offers a variety of breakfast options and is praised for its quick service and friendly staff. However, there are mixed opinions on the quality of their coffee and donuts, with some customers highlighting inconsistencies. The establishment provides several convenient services like curbside pickup and delivery but lacks dine-in seating.

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Dunkin'

3.1

712 3rd Ave, New York, New York

The establishment offers a variety of dining options and has some positive aspects like great coffee and friendly service from certain staff members. However, customer experiences highlight significant issues with service speed, order accuracy, and professionalism among the staff. The environment is casual and family-friendly but suffers from disorganization and long wait times.

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Dunkin'

3.7

471 Lexington Ave, New York, New York

The Dunkin' location has received mixed feedback from customers. Several reviews point out issues with service accuracy and the physical environment. However, there are positive mentions of coffee quality and some customer-friendly offerings like curbside pickup.

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3.9

6 E 46th St, New York, New York

The establishment offers fast and friendly service with a clean environment and great coffee. It provides a wide range of food options from breakfast to dessert. However, there are concerns about rude staff and inconsistent mobile order handling. The lack of seating can be frustrating for patrons.

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Dunkin'

3.8

25 W 43rd St, New York, New York

Dunkin’ Donuts offers a mix of positive and negative experiences according to customer feedback. The service is generally friendly with some standout workers making the experience pleasant, though training inconsistencies can impact customer interactions negatively. Food quality varies, especially concerning donut freshness, but coffee and desserts are popular highlights. However, cleanliness issues have been noted, particularly involving pests.