Summary
The reviewed Dunkin Donuts location has mixed feedback regarding its service and offerings. While it is praised for its casual atmosphere and family-friendly environment, several customers have expressed dissatisfaction with the coffee quality and long wait times, especially for mobile orders. The business does offer various services such as curbside pickup and delivery, but some promotions like a free donut on Veteran's Day were not honored according to one review.
Pros
- Family-friendly atmosphere
- Casual dining environment
- Accepts multiple payment methods
- Offers vegetarian options
Cons
- Long wait for mobile orders
- Inconsistent promotion honoring
- Subpar coffee quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
1873 2nd Ave, New York, New York
Customers have expressed dissatisfaction with the quality of coffee and pastries at Dunkin' Donuts. Many found the coffee taste to be poor and some pastries to be stale, leading to a decision not to return. Staff interactions have also been criticized for being rude and lacking patience. However, Dunkin' offers various services including curbside pickup, delivery, and dine-in options. The establishment is noted for its casual atmosphere and family-friendly environment.
Dunkin Donuts and Baskin Robbins
Y, 1392 Lexington Avenue Across from 92nd Street, 1392 Lexington Ave, New York, New York
Customers enjoy the welcoming service and tasty donuts at this location, though there are issues with inventory management leading to dissatisfaction with ice cream offerings. The store offers several convenient services including delivery and dine-in options.
Dunkin'
1392 Lexington Ave, New York, New York
The business offers a quick and efficient service with fresh food options, particularly praised for their coffee. While some customers appreciate the pleasant environment and fast service, others have experienced poor customer service. Amenities include curbside pickup, delivery, and takeout options, making it versatile for different dining preferences.
Dunkin'
1391 Madison Ave, New York, New York
The reviewed Dunkin' Donuts location offers quick service and a clean environment with friendly staff, but suffers from poor management decisions leading to customer dissatisfaction. While the maple donuts are popular among customers, there are issues with long lines during busy periods and occasional stale pastries. The business provides options for both takeout and dine-in with accessible facilities.
Dunkin'
200 E 89th St, New York, New York
The reviews highlight several significant issues at this Dunkin' location, including rude and incompetent staff, confusion over orders, poor hygiene practices, and untruthfulness about inventory. While the service options are comprehensive, customers have faced numerous challenges with order accuracy and customer service demeanor.
Dunkin'
1631 Lexington Ave, New York, New York
The business offers a casual atmosphere with good coffee and breakfast options, but service quality varies significantly depending on the manager's presence. Customers have reported overcharging and order mishaps, while some appreciated the friendly staff. There are seating challenges during busy times.
Dunkin'
1976 1st Ave., New York, New York
The reviews indicate significant dissatisfaction with the customer service and product quality at this Dunkin' location. Customers have experienced unprofessional behavior from staff, issues with food safety, particularly concerning non-dairy options, and poor handling of orders. Despite being open 24 hours and offering multiple service options, the overall experience is marred by these negative interactions.
Dunkin'
1661 1st Ave., New York, New York
The Dunkin' on the UES has mixed reviews regarding service and consistency. While some patrons appreciate the consistent drink quality and fast service at this location compared to others, others have faced issues like incorrect drinks and slow service. The new opening seems promising with generally positive staff interactions noted. It offers a variety of services including dine-in, takeout, delivery, and curbside pickup, making it versatile for different dining preferences.