Dunkin Donuts and Baskin Robbins logo

Dunkin Donuts and Baskin Robbins

(3.2)

Y, 1392 Lexington Avenue Across from 92nd Street, 1392 Lexington Ave, New York, New York

Dunkin Donuts and Baskin Robbins storefront

Summary

Customers enjoy the welcoming service and tasty donuts at this location, though there are issues with inventory management leading to dissatisfaction with ice cream offerings. The store offers several convenient services including delivery and dine-in options.

Pros

  • welcoming staff
  • delicious donuts
  • variety of coffee
  • quick service

Cons

  • poor inventory management
  • rude staff

About

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

Features

Coffee Available
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday5:45AM-8PM
tuesday5:45AM-8PM
wednesday5:45AM-8PM
thursday5:45AM-8PM
friday5:45AM-8PM
saturday6AM-5PM
sunday6AM-5PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

1392 Lexington Ave, New York, New York

The business offers a quick and efficient service with fresh food options, particularly praised for their coffee. While some customers appreciate the pleasant environment and fast service, others have experienced poor customer service. Amenities include curbside pickup, delivery, and takeout options, making it versatile for different dining preferences.

Dunkin' logo

Dunkin'

3.4

200 E 89th St, New York, New York

The reviews highlight several significant issues at this Dunkin' location, including rude and incompetent staff, confusion over orders, poor hygiene practices, and untruthfulness about inventory. While the service options are comprehensive, customers have faced numerous challenges with order accuracy and customer service demeanor.

Dunkin' logo

Dunkin'

3.2

1703 3rd Ave, New York, New York

The reviewed Dunkin Donuts location has mixed feedback regarding its service and offerings. While it is praised for its casual atmosphere and family-friendly environment, several customers have expressed dissatisfaction with the coffee quality and long wait times, especially for mobile orders. The business does offer various services such as curbside pickup and delivery, but some promotions like a free donut on Veteran's Day were not honored according to one review.

Krispy Kreme logo

Krispy Kreme

3.3

1276 Lexington Ave, New York, New York

The location receives mixed feedback with customers praising the friendly and personable service, particularly highlighting one employee named Justin for exceptional customer care. Donuts are well-regarded for their quality, though there are complaints about staff rudeness and lack of specific donut availability despite visible stocks. The presence of birds outside might deter some visitors, and high prices have also been noted as a downside. Despite the challenges, the establishment's quick visit option, casual atmosphere, and diverse service methods make it accessible for different dining preferences.

Dunkin' logo

Dunkin'

4.1

1391 Madison Ave, New York, New York

The reviewed Dunkin' Donuts location offers quick service and a clean environment with friendly staff, but suffers from poor management decisions leading to customer dissatisfaction. While the maple donuts are popular among customers, there are issues with long lines during busy periods and occasional stale pastries. The business provides options for both takeout and dine-in with accessible facilities.

Dunkin' logo

Dunkin'

3.4

1873 2nd Ave, New York, New York

Customers have expressed dissatisfaction with the quality of coffee and pastries at Dunkin' Donuts. Many found the coffee taste to be poor and some pastries to be stale, leading to a decision not to return. Staff interactions have also been criticized for being rude and lacking patience. However, Dunkin' offers various services including curbside pickup, delivery, and dine-in options. The establishment is noted for its casual atmosphere and family-friendly environment.

Dunkin' logo

Dunkin'

3.3

1248 Lexington Ave, New York, New York

The reviews highlight consistent dissatisfaction with staff behavior and service efficiency at this Dunkin' location. Customers report rude and slow employees who struggle to manage orders properly, leading to long wait times and incorrect orders. The food and coffee quality are also criticized for being subpar compared to other locations. Despite these issues, the business offers a variety of services including delivery, takeout, and quick bites. Notably, recent changes or remodels have not improved customer experience.

Dunkin' logo

Dunkin'

4.5

1661 1st Ave., New York, New York

The Dunkin' on the UES has mixed reviews regarding service and consistency. While some patrons appreciate the consistent drink quality and fast service at this location compared to others, others have faced issues like incorrect drinks and slow service. The new opening seems promising with generally positive staff interactions noted. It offers a variety of services including dine-in, takeout, delivery, and curbside pickup, making it versatile for different dining preferences.