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Summary
The location receives mixed feedback with customers praising the friendly and personable service, particularly highlighting one employee named Justin for exceptional customer care. Donuts are well-regarded for their quality, though there are complaints about staff rudeness and lack of specific donut availability despite visible stocks. The presence of birds outside might deter some visitors, and high prices have also been noted as a downside. Despite the challenges, the establishment's quick visit option, casual atmosphere, and diverse service methods make it accessible for different dining preferences.
Pros
- Friendly and personable staff
- High-quality donuts
- Quick visit option
- Variety of service methods
- Casual atmosphere
Cons
- Occasionally rude employees
- Bird presence outside
- Perceived high prices
About
Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1248 Lexington Ave, New York, New York
The reviews highlight consistent dissatisfaction with staff behavior and service efficiency at this Dunkin' location. Customers report rude and slow employees who struggle to manage orders properly, leading to long wait times and incorrect orders. The food and coffee quality are also criticized for being subpar compared to other locations. Despite these issues, the business offers a variety of services including delivery, takeout, and quick bites. Notably, recent changes or remodels have not improved customer experience.
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Dunkin'
200 E 89th St, New York, New York
The reviews highlight several significant issues at this Dunkin' location, including rude and incompetent staff, confusion over orders, poor hygiene practices, and untruthfulness about inventory. While the service options are comprehensive, customers have faced numerous challenges with order accuracy and customer service demeanor.
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Dunkin'
1602 2nd Ave, New York, New York
The business offers a variety of services including coffee and quick bites with some standout items like their excellent maple doughnuts and breakfast options such as sausage, egg, and cheese sandwiches. The service can be hit-or-miss, especially towards closing times, though midday visits tend to be more reliable. Prices are on the higher side but consistent with its location. While the environment is generally clean and friendly, there have been instances of poor customer interactions that could affect overall experience.
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Dunkin'
1392 Lexington Ave, New York, New York
The business offers a quick and efficient service with fresh food options, particularly praised for their coffee. While some customers appreciate the pleasant environment and fast service, others have experienced poor customer service. Amenities include curbside pickup, delivery, and takeout options, making it versatile for different dining preferences.
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Dunkin Donuts and Baskin Robbins
Y, 1392 Lexington Avenue Across from 92nd Street, 1392 Lexington Ave, New York, New York
Customers enjoy the welcoming service and tasty donuts at this location, though there are issues with inventory management leading to dissatisfaction with ice cream offerings. The store offers several convenient services including delivery and dine-in options.
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Dunkin'
1661 1st Ave., New York, New York
The Dunkin' on the UES has mixed reviews regarding service and consistency. While some patrons appreciate the consistent drink quality and fast service at this location compared to others, others have faced issues like incorrect drinks and slow service. The new opening seems promising with generally positive staff interactions noted. It offers a variety of services including dine-in, takeout, delivery, and curbside pickup, making it versatile for different dining preferences.
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Dunkin'
1104 Lexington Ave, New York, New York
The business offers a range of services including takeout and delivery but has received mixed reviews about customer service and product quality. Reviews highlight inconsistencies in order fulfillment and dissatisfaction with the coffee's quality. Despite being known for great coffee, some customers have found their drinks to be watered down or improperly made.
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Dunkin'
1703 3rd Ave, New York, New York
The reviewed Dunkin Donuts location has mixed feedback regarding its service and offerings. While it is praised for its casual atmosphere and family-friendly environment, several customers have expressed dissatisfaction with the coffee quality and long wait times, especially for mobile orders. The business does offer various services such as curbside pickup and delivery, but some promotions like a free donut on Veteran's Day were not honored according to one review.