Dunkin' logo

Dunkin'

(3.3)

336 - 342 Broadway, New York, New York

Dunkin' storefront

Summary

The business offers a mixed experience with notable strengths and some weaknesses. Customers appreciate the clean environment, attentive staff, and quality coffee. However, there are concerns about inconsistent service, particularly regarding iced coffee preparation and order readiness. The location is praised for being new and well-maintained.

Pros

  • clean store
  • attentive staff
  • fresh coffee
  • on-site donut baking

Cons

  • inconsistent service
  • delayed orders
  • cold foam issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday6AM-3PM
sunday6AM-3PM

Location

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3.7

139 Centre St, New York, New York

The establishment is praised for its excellent coffee and fast service, particularly highlighting the friendliness of staff like Hafiz Ahmed. It stands out in a chain context for exceptional customer care and memorization of orders. However, some reviews mention limited seating and negative experiences with service on occasion. Overall, it's popular among commuters for quick caffeine fixes.

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3.8

100 Chambers St, New York, New York

The business offers a pleasant environment with friendly and efficient service. Customers appreciate the high-quality coffee and desserts, along with convenient service options like dine-in and takeout. However, there are occasional issues with customer service and some dissatisfaction with food presentation. The location is family-friendly, accessible for solo diners, and supports those working on laptops.

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3.8

303 Canal St, New York, New York

The Dunkin' reviewed here offers a mix of experiences from friendly and attentive staff to inconsistent service that affects customer satisfaction. The ordering process via app appears unreliable at times, with frequent mistakes in fulfilling orders. While the coffee quality is praised by regulars who enjoy their personalized drinks, there are complaints about temperature issues. Certain employees display negative attitudes, impacting overall service quality. Despite these inconsistencies, the location provides convenient options such as delivery and curbside pickup.

Dunkin' logo

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3.8

130 Church St, New York, New York

The business has mixed reviews with some customers praising the quality and service while others criticize order mistakes and staff behavior. The establishment is noted for good coffee and breakfast options but has faced issues like incorrect orders and unhelpful staff responses.

Dunkin' logo

Dunkin'

3.5

Between Church & B'Way, 250 Broadway, Park Pl, New York, New York

The establishment is known for its excellent coffee and fast mobile orders, appealing particularly to solo diners and breakfast enthusiasts. However, the service quality varies significantly among employees, with some instances of poor customer interactions and errors in order fulfillment. Prices are considered high, reflecting its downtown Manhattan location. The environment is generally clean, though there are occasional issues with food preparation.

Dunkin' logo

Dunkin'

3.6

381 Canal St, New York, New York

The location offers excellent coffee and friendly service from conscientious staff. However, there are instances of poor customer service and cleanliness issues at some visits. The recent renovation has improved the ambiance significantly.

Dunkin' logo

Dunkin'

3.9

Concourse Level Fulton Center, 200 Broadway, New York, New York

The Dunkin' location at the World Trade Center offers a clean and organized environment with friendly staff providing fast service. Customers appreciate the fresh doughnuts and delicious coffee, though some locations have had poor espresso experiences. Seating is available in certain branches but not universally across all locations. Parking can be limited due to its urban setting.

Krispy Kreme logo

Krispy Kreme

4.1

200 Broadway, Fulton St, New York, New York

Krispy Kreme offers delicious and popular donuts with a friendly service experience. The establishment is known for its variety of flavors, including glazed and strawberry sprinkled options, although some customers note they can be hit-or-miss, such as the lemon filled donut. While the quality of donuts at different locations may vary, the chain provides several convenient services like online ordering and birthday specials. However, challenges include limited parking availability and high prices for their offerings.