Summary
The location offers excellent coffee and friendly service from conscientious staff. However, there are instances of poor customer service and cleanliness issues at some visits. The recent renovation has improved the ambiance significantly.
Pros
- excellent coffee
- friendly staff
- recent renovation
- conscientious workers
- casual atmosphere
Cons
- occasional poor service
- cleanliness issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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303 Canal St, New York, New York
The Dunkin' reviewed here offers a mix of experiences from friendly and attentive staff to inconsistent service that affects customer satisfaction. The ordering process via app appears unreliable at times, with frequent mistakes in fulfilling orders. While the coffee quality is praised by regulars who enjoy their personalized drinks, there are complaints about temperature issues. Certain employees display negative attitudes, impacting overall service quality. Despite these inconsistencies, the location provides convenient options such as delivery and curbside pickup.
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139 Centre St, New York, New York
The establishment is praised for its excellent coffee and fast service, particularly highlighting the friendliness of staff like Hafiz Ahmed. It stands out in a chain context for exceptional customer care and memorization of orders. However, some reviews mention limited seating and negative experiences with service on occasion. Overall, it's popular among commuters for quick caffeine fixes.
Dunkin'
336 - 342 Broadway, New York, New York
The business offers a mixed experience with notable strengths and some weaknesses. Customers appreciate the clean environment, attentive staff, and quality coffee. However, there are concerns about inconsistent service, particularly regarding iced coffee preparation and order readiness. The location is praised for being new and well-maintained.
Dunkin'
175 Varick St, New York, New York
The establishment offers a casual dining experience with an emphasis on coffee and breakfast items. While the service is often criticized for being unfriendly and slow, the quality of some menu items like donut holes is appreciated. The environment supports various service options including dine-in, takeout, and delivery. However, there are concerns about portion sizes and sustainability practices.
Cloudy Donut Co
209 Mott St, New York, New York
Cloudy Donut Co. offers a variety of donuts that are appreciated for their unique and delicious flavors, with special mentions of vegan options. The ambience is cozy, and the staff is friendly, making it a pleasant spot despite some drawbacks like high prices and small portion sizes. The concept leans more towards quick pick-up rather than dine-in.
Dunkin'
100 Chambers St, New York, New York
The business offers a pleasant environment with friendly and efficient service. Customers appreciate the high-quality coffee and desserts, along with convenient service options like dine-in and takeout. However, there are occasional issues with customer service and some dissatisfaction with food presentation. The location is family-friendly, accessible for solo diners, and supports those working on laptops.
Dunkin'
395 Hudson St, New York, New York
The establishment offers a clean environment with great coffee and comfort food options, catering to breakfast lovers and solo diners. However, there are issues with service inconsistencies, such as incorrect meal portions and subpar coffee temperatures. Additional amenities like condiment counters or clearer communication about facilities would enhance the customer experience.
Dunkin'
130 Church St, New York, New York
The business has mixed reviews with some customers praising the quality and service while others criticize order mistakes and staff behavior. The establishment is noted for good coffee and breakfast options but has faced issues like incorrect orders and unhelpful staff responses.