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Summary
The reviews indicate significant dissatisfaction with staff behavior, particularly pointing out rudeness and poor customer service. Issues such as unfulfilled orders, arguments over menu items, and disrespectful treatment are prevalent. However, some customers appreciate the coffee quality and variety of breakfast options offered.
Pros
- good coffee
- breakfast variety
- quick service
- curbside pickup available
Cons
- rude staff
- order issues
- inconsistent menu availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Bear Donut
40 W 31st St, New York, New York
Bear Donut is a popular spot known for its diverse and flavorful donuts, such as the scallion cream cheese and milk tea flavors, which are frequently praised by customers. The shop offers high-quality drinks like matcha lattes, though some noted inconsistencies in flavor strength. It provides fast and friendly service, with occasional personalized customer attention from the owner. Despite its positives, limited parking is a downside for some visitors.
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Dunkin'
302 5th Ave, New York, New York
The business offers a variety of services including takeout and dine-in options with good coffee and dessert highlights. However, there are issues such as staff unavailability at opening hours, inaccuracies in orders, slow service due to understaffing, limited parking, and inconsistent food quality. While the environment is clean, customers have faced rude service and overcharging problems.
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Dunkin'
10 W 33rd St, New York, New York
The business offers a range of services and food options, including coffee, comfort food, and breakfast items, making it suitable for solo diners and families. However, customer service issues have been noted in multiple reviews, with reports of unfriendly staff and order mistakes. The quality control on certain items like bread is inconsistent.
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Dunkin'
152 W 31st St, New York, New York
The establishment offers fast and friendly service along with fresh food selections such as donuts and breakfast items. However, cleanliness is a major concern, with multiple reports of unclean environments and unsanitary handling practices. Additionally, there are issues with order accuracy and customer dissatisfaction related to those errors.
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Dunkin'
157 W 33rd Street (Dd/Jj #4471 Multi-Brand, New York, New York
This combo location of Jimmy Johns and Dunkin Donuts offers a variety of services including coffee and breakfast options. While some customers appreciate the unique combination and casual atmosphere, others criticize poor service experiences such as being ignored at the counter and incorrect orders. Overall, the establishment provides several conveniences like curbside pickup and is family-friendly.
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Dunkin'
2 Pennsylvania Plaza Store 1, New York, New York
The business offers a mix of fast service and quality issues. Customers appreciate the fresh coffee and quick service options like curbside pickup and delivery. However, there are significant concerns about cleanliness and food freshness. The environment has been described as having hygiene problems such as roaches, and some customers have received stale or moldy products.
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Dunkin'
376 5th Ave, New York, New York
The reviews indicate a mixed experience at this Dunkin Donuts location. Customers appreciate the friendly service and clean environment, but there are issues with pricing and equipment reliability. The coffee quality was criticized, and some customers experienced billing discrepancies.
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Dunkin'
289 7th Ave, New York, New York
The establishment offers exceptional service with a friendly and respectful staff, highlighted by customer satisfaction with the experience. However, there are concerns about food storage practices affecting ice cream quality and an incident involving perceived rudeness from an employee. It's known for its great coffee and iced Americano, catering to breakfast lovers and accommodating various dining needs.