Dunkin' storefront

Summary

The establishment offers exceptional service with a friendly and respectful staff, highlighted by customer satisfaction with the experience. However, there are concerns about food storage practices affecting ice cream quality and an incident involving perceived rudeness from an employee. It's known for its great coffee and iced Americano, catering to breakfast lovers and accommodating various dining needs.

Pros

  • friendly staff
  • great coffee
  • offers iced Americano
  • breakfast options
  • casual atmosphere

Cons

  • poor ice cream storage
  • employee rudeness

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday7AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.7

101 W 23rd St, New York, New York

The reviews indicate significant dissatisfaction with both service quality and staff behavior at this location. Frequent mentions of incorrect orders, poor customer interactions, and unclean food highlight major operational issues. Despite the establishment offering convenient service options like curbside pickup and delivery, these are overshadowed by negative experiences. The environment is casual, yet it lacks a welcoming atmosphere due to reported incidents of racial bias and rudeness from staff. Some customers appreciate quick service but overall find the experience disappointing.

Dunkin' logo

Dunkin'

3.8

152 W 31st St, New York, New York

The establishment offers fast and friendly service along with fresh food selections such as donuts and breakfast items. However, cleanliness is a major concern, with multiple reports of unclean environments and unsanitary handling practices. Additionally, there are issues with order accuracy and customer dissatisfaction related to those errors.

Dunkin' logo

Dunkin'

3.3

269 8th Ave, New York, New York

The establishment has received predominantly negative feedback concerning food quality and customer service. Multiple customers reported receiving stale or improperly prepared food, and issues with non-responsiveness to complaints were noted. Additionally, there have been instances of order mishandling through delivery services. However, some positive aspects such as a casual atmosphere and family-friendly environment are mentioned.

Dunkin' logo

Dunkin'

3.1

2 Pennsylvania Plaza Store 1, New York, New York

The business offers a mix of fast service and quality issues. Customers appreciate the fresh coffee and quick service options like curbside pickup and delivery. However, there are significant concerns about cleanliness and food freshness. The environment has been described as having hygiene problems such as roaches, and some customers have received stale or moldy products.

Krispy Kreme logo

Krispy Kreme

4.3

2 Penn Plz Amtrak Level, New York, New York

The review highlights a mix of excellent donuts and varying service experiences at Krispy Kreme located inside Penn Station. Customers appreciate the quality of the donuts but express dissatisfaction with the staff's attitude and professionalism during busy hours. Despite this, the location remains popular for its convenient access and delicious offerings.

Dunkin' logo

Dunkin'

3.9

1235 Broadway, New York, New York

The reviews indicate significant dissatisfaction with staff behavior, particularly pointing out rudeness and poor customer service. Issues such as unfulfilled orders, arguments over menu items, and disrespectful treatment are prevalent. However, some customers appreciate the coffee quality and variety of breakfast options offered.

Dunkin' logo

Dunkin'

2.3

4 Pennsylvania Plaza, Madison Ave, New York, New York

Customers appreciate the friendly and efficient service at this Dunkin' location, with staff often remembered by regulars for their personalized service. The menu offers a variety of breakfast options and vegetarian items, but some customers have noted issues with point systems not being honored and high prices. While the environment is generally clean, there are concerns about limited parking availability.

Bear Donut logo

Bear Donut

4.7

40 W 31st St, New York, New York

Bear Donut is a popular spot known for its diverse and flavorful donuts, such as the scallion cream cheese and milk tea flavors, which are frequently praised by customers. The shop offers high-quality drinks like matcha lattes, though some noted inconsistencies in flavor strength. It provides fast and friendly service, with occasional personalized customer attention from the owner. Despite its positives, limited parking is a downside for some visitors.