Summary
The review highlights a mix of excellent donuts and varying service experiences at Krispy Kreme located inside Penn Station. Customers appreciate the quality of the donuts but express dissatisfaction with the staff's attitude and professionalism during busy hours. Despite this, the location remains popular for its convenient access and delicious offerings.
Pros
- excellent maple donuts
- conveniently located
- great coffee
- fast service
- family-friendly
Cons
- rude staff
- high prices
About
Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2 Pennsylvania Plaza Store 1, New York, New York
The business offers a mix of fast service and quality issues. Customers appreciate the fresh coffee and quick service options like curbside pickup and delivery. However, there are significant concerns about cleanliness and food freshness. The environment has been described as having hygiene problems such as roaches, and some customers have received stale or moldy products.
Dunkin'
4 Pennsylvania Plaza, Madison Ave, New York, New York
Customers appreciate the friendly and efficient service at this Dunkin' location, with staff often remembered by regulars for their personalized service. The menu offers a variety of breakfast options and vegetarian items, but some customers have noted issues with point systems not being honored and high prices. While the environment is generally clean, there are concerns about limited parking availability.
Dunkin'
152 W 31st St, New York, New York
The establishment offers fast and friendly service along with fresh food selections such as donuts and breakfast items. However, cleanliness is a major concern, with multiple reports of unclean environments and unsanitary handling practices. Additionally, there are issues with order accuracy and customer dissatisfaction related to those errors.
Dunkin'
157 W 33rd Street (Dd/Jj #4471 Multi-Brand, New York, New York
This combo location of Jimmy Johns and Dunkin Donuts offers a variety of services including coffee and breakfast options. While some customers appreciate the unique combination and casual atmosphere, others criticize poor service experiences such as being ignored at the counter and incorrect orders. Overall, the establishment provides several conveniences like curbside pickup and is family-friendly.
Dunkin'
155 W 35th St, New York, New York
The establishment offers a welcoming environment with fast service and cleanliness being notable positives. Coffee is a highlight, though there have been issues with order accuracy and employee behavior. While some patrons appreciate the friendly staff, others report rudeness and slow service during peak times.
Dunkin'
316 W 34th St., New York, New York
The establishment is praised for its friendly service and quality coffee, though some customers have encountered issues with order accuracy. The interior space is cozy but may feel limited due to its size. There are positive remarks about the overall experience despite occasional staff-related problems.
Dunkin'
153 W 36th St., New York, New York
The reviews reflect a mixed experience at this Dunkin’ Donuts location. Customers appreciate the hot chocolate and fresh food offerings but criticize slow service and cleanliness issues. The store provides a range of services including dine-in and delivery, yet there are concerns about order accuracy.
Dunkin'
289 7th Ave, New York, New York
The establishment offers exceptional service with a friendly and respectful staff, highlighted by customer satisfaction with the experience. However, there are concerns about food storage practices affecting ice cream quality and an incident involving perceived rudeness from an employee. It's known for its great coffee and iced Americano, catering to breakfast lovers and accommodating various dining needs.