Dunkin' storefront

Summary

The reviews indicate significant dissatisfaction with both service quality and staff behavior at this location. Frequent mentions of incorrect orders, poor customer interactions, and unclean food highlight major operational issues. Despite the establishment offering convenient service options like curbside pickup and delivery, these are overshadowed by negative experiences. The environment is casual, yet it lacks a welcoming atmosphere due to reported incidents of racial bias and rudeness from staff. Some customers appreciate quick service but overall find the experience disappointing.

Pros

  • Convenient location
  • Quick service options
  • Offers breakfast
  • Casual setting

Cons

  • Poor customer service
  • Incorrect orders
  • Unpleasant staff behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5:30AM-11PM
tuesday5:30AM-10PM
wednesday5:30AM-11PM
thursday5:30AM-11PM
friday5:30AM-11PM
saturday6AM-10PM
sunday6AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.7

289 7th Ave, New York, New York

The establishment offers exceptional service with a friendly and respectful staff, highlighted by customer satisfaction with the experience. However, there are concerns about food storage practices affecting ice cream quality and an incident involving perceived rudeness from an employee. It's known for its great coffee and iced Americano, catering to breakfast lovers and accommodating various dining needs.

Dough Doughnuts logo

Dough Doughnuts

4.5

14 West 19th Street at, 5th Ave, New York, New York

The bakery offers a diverse range of delicious doughnuts with great service and various options for enjoyment, including dine-in and delivery. Known for its fluffy and flavorful treats, it's appreciated by both vegans and traditional customers alike. Despite the appeal, potential limitations include parking and pricing.

Dunkin' logo

Dunkin'

3.3

269 8th Ave, New York, New York

The establishment has received predominantly negative feedback concerning food quality and customer service. Multiple customers reported receiving stale or improperly prepared food, and issues with non-responsiveness to complaints were noted. Additionally, there have been instances of order mishandling through delivery services. However, some positive aspects such as a casual atmosphere and family-friendly environment are mentioned.

Dunkin' logo

Dunkin'

3.9

1235 Broadway, New York, New York

The reviews indicate significant dissatisfaction with staff behavior, particularly pointing out rudeness and poor customer service. Issues such as unfulfilled orders, arguments over menu items, and disrespectful treatment are prevalent. However, some customers appreciate the coffee quality and variety of breakfast options offered.

Krispy Kreme logo

Krispy Kreme

4.3

36 E 23rd St, New York, New York

The reviews highlight a positive experience at Krispy Kreme, praising the friendly and accommodating staff, delicious donuts with special seasonal flavors, and efficient service. However, some customers noted high prices and a reduction in donut size over time as downsides.

Bear Donut logo

Bear Donut

4.7

40 W 31st St, New York, New York

Bear Donut is a popular spot known for its diverse and flavorful donuts, such as the scallion cream cheese and milk tea flavors, which are frequently praised by customers. The shop offers high-quality drinks like matcha lattes, though some noted inconsistencies in flavor strength. It provides fast and friendly service, with occasional personalized customer attention from the owner. Despite its positives, limited parking is a downside for some visitors.

Dunkin' logo

Dunkin'

3.8

152 W 31st St, New York, New York

The establishment offers fast and friendly service along with fresh food selections such as donuts and breakfast items. However, cleanliness is a major concern, with multiple reports of unclean environments and unsanitary handling practices. Additionally, there are issues with order accuracy and customer dissatisfaction related to those errors.

Dunkin' logo

Dunkin'

3.5

544 6th Ave, New York, New York

The reviews highlight a mixed experience at this Dunkin' location, with some customers enjoying the service and products while others had negative encounters. Issues such as poor customer interaction, incorrect orders, and cleanliness were noted by several reviewers. However, there are positive mentions of good coffee and friendly service in specific instances.