Summary
The reviews highlight a mixed experience at this Dunkin' location, with some customers enjoying the service and products while others had negative encounters. Issues such as poor customer interaction, incorrect orders, and cleanliness were noted by several reviewers. However, there are positive mentions of good coffee and friendly service in specific instances.
Pros
- great coffee
- friendly staff
- oatmeal customization
Cons
- incorrect orders
- unwelcoming atmosphere
- cleanliness concerns
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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2B W 14th St, New York, New York
The business offers a clean environment with fast and friendly service, highlighted by its great coffee and casual atmosphere. It is popular for breakfast and solo dining, making it a good spot for families and tourists alike. The presence of an ATM adds convenience, although there are some issues with mobile ordering and customer patience from staff.
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The cafe is praised for its exceptional hospitality and friendly service, creating a loyal customer base. Guests enjoy a wide range of delicious pastries and coffee offerings, with specific mentions of donuts, cookies, and cakes receiving high marks. The environment is welcoming and cozy, enhancing the overall experience. However, some concerns were raised about parking availability and pricing.
Dunkin'
102 8th Ave, New York, New York
The establishment offers a mixed experience with notable strengths and areas for improvement. Customers appreciate the quality of their coffee and breakfast items, although service can be inconsistent. Issues such as poor customer interaction and lack of attention to order details have been highlighted by several reviews. Despite these challenges, some patrons praise the staff's friendliness and cleanliness.
Dunkin'
101 E 16th St, New York, New York
The establishment receives mixed reviews with some praising the fast and friendly service along with fresh food offerings like donuts, while others criticize poor customer service interactions. Highlights include consistently good service at certain locations and freshly made items. However, there are complaints about indifferent staff behavior and subpar menu item execution.
Dunkin'
101 W 23rd St, New York, New York
The reviews indicate significant dissatisfaction with both service quality and staff behavior at this location. Frequent mentions of incorrect orders, poor customer interactions, and unclean food highlight major operational issues. Despite the establishment offering convenient service options like curbside pickup and delivery, these are overshadowed by negative experiences. The environment is casual, yet it lacks a welcoming atmosphere due to reported incidents of racial bias and rudeness from staff. Some customers appreciate quick service but overall find the experience disappointing.