Dunkin' storefront

Summary

The establishment offers a mixed experience with notable strengths and areas for improvement. Customers appreciate the quality of their coffee and breakfast items, although service can be inconsistent. Issues such as poor customer interaction and lack of attention to order details have been highlighted by several reviews. Despite these challenges, some patrons praise the staff's friendliness and cleanliness.

Pros

  • tasty breakfast
  • friendly employees
  • clean store environment
  • great coffee

Cons

  • poor customer service
  • neglect of order details

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible

Hours

monday5:30AM-10PM
tuesday5:30AM-10PM
wednesday5:30AM-10PM
thursday5:30AM-10PM
friday5:30AM-10PM
saturday5:30AM-10PM
sunday5:30AM-10PM

Location

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3.3

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The establishment has received predominantly negative feedback concerning food quality and customer service. Multiple customers reported receiving stale or improperly prepared food, and issues with non-responsiveness to complaints were noted. Additionally, there have been instances of order mishandling through delivery services. However, some positive aspects such as a casual atmosphere and family-friendly environment are mentioned.

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The reviews indicate significant dissatisfaction with both service quality and staff behavior at this location. Frequent mentions of incorrect orders, poor customer interactions, and unclean food highlight major operational issues. Despite the establishment offering convenient service options like curbside pickup and delivery, these are overshadowed by negative experiences. The environment is casual, yet it lacks a welcoming atmosphere due to reported incidents of racial bias and rudeness from staff. Some customers appreciate quick service but overall find the experience disappointing.

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