Summary
Reviews indicate a mixed experience at this location with generally positive feedback on service and cleanliness, but also instances of poor staff behavior. Customers appreciate the fast service and friendly staff, noting that employees often remember regulars' orders. However, some reviews highlight negative interactions with management and unsanitary conditions in food preparation.
Pros
- fast courteous service
- employees remember orders
- clean environment
- great coffee quality
- comfortable seating
Cons
- unprofessional manager behavior
- occasional unhygienic food prep
- discrepancy in refund pricing
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
188 Market St, Newark, New Jersey
The establishment offers a variety of services including takeout, delivery, and dine-in options, with an emphasis on breakfast items like donuts and coffee. Customers appreciate the good quality coffee and convenient location near transport hubs. However, there are concerns about rude staff behavior and inconsistent service times. Some customers have experienced issues with custom orders being swapped without consent. Pricing is also a point of contention for some patrons.
Dunkin'
150 Halsey St Prudential Plaza Mall, 1st Flr, Newark, New Jersey
Customers appreciate the friendly staff and cleanliness at this location but are frustrated with consistent order mistakes and poor coffee cup quality that leads to spills. The convenience of drive-through service is noted despite these issues.
Dunkin'
1118 Broad St, Newark, New Jersey
This Dunkin' Donuts location is praised for its clean and modern environment with efficient service. Customers appreciate the fast service options including drive-through, curbside pickup, and dining in, alongside a good selection of coffee and breakfast items. It offers accessibility features like wheelchair-accessible entrances and restrooms. While the place has free parking available and operates 24 hours, some customers find it inconvenient due to limited seating indoors.
Dunkin'
3 Gateway Ctr, Newark, New Jersey
The Dunkin' location at The Gateway is praised for its excellent coffee and casual atmosphere, making it a popular spot for breakfast and solo dining. However, customers have noted issues with service speed, stock availability, and quality control of certain items like lattes. Despite these challenges, the store offers various service options including curbside pickup, delivery, takeout, and dine-in.
Dunkin'
707 Broad St, Newark, New Jersey
The establishment is well-maintained with friendly and professional staff, offering a variety of seating options that are accessible for individuals using wheelchairs. However, there are significant issues with service fairness and product quality, leading to customer dissatisfaction. Some customers faced disrespect regarding bathroom access and experienced delays in receiving orders despite being first in line.
Dunkin'
Penn Sta, 1 Raymond Plaza W, Newark, New Jersey
The location offers fresh donuts and coffee with fast service but has significant management and staff issues affecting customer experience. There are concerns about pricing transparency, employee reliability, and food safety practices. Accessibility is good for customers who need it.
Dunkin'
3 Penn Plz E, Newark, New Jersey
Dunkin' Donuts at the travel center offers consistent service with friendly and efficient staff, though some customers have noted issues with food quality from new employees. It's known for its great coffee and convenience, providing both curbside pickup and delivery options. Despite its popularity among travelers, there are concerns about homeless individuals near the station. The location is wheelchair accessible, and it provides a range of dining options including breakfast, lunch, and dinner.
Dunkin'
In Lukoil, 335 McCarter Hwy, Newark, New Jersey
The Dunkin' location receives mixed feedback from customers. Some praise the fast service and friendly staff, while others criticize employee behavior and hygiene issues. The coffee is generally well-received, but there are concerns about customer interactions and cleanliness.