Summary
The business offers a mixed experience with friendly service and great coffee but faces criticism for food quality and staff attitude. Some customers appreciate the convenient location and atmosphere, while others have had negative encounters with the staff.
Pros
- Friendly morning cashier
- Great coffee offerings
- Convenient location
- Casual atmosphere
Cons
- Stale food items
- Poor staff attitude
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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4 McIntosh Plaza, Newark, Delaware
The establishment has received mixed feedback concerning food quality and service. Customers have expressed dissatisfaction with stale pastries and burnt coffee, alongside complaints about rude staff interactions. Some praised the availability of breakfast items and vegetarian options. The cleanliness of the premises and facilities like restrooms also raised concerns.
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132 Christiana Mall Ste 1130, Newark, Delaware
The reviews highlight a mix of positive and negative experiences at this Dunkin' Donuts location. Customers appreciate the fast service and friendly staff, especially during mobile pickups and coffee orders. The quality of donuts is praised for being delicious, with coffee maintaining its temperature well. However, there are consistent complaints about order mistakes and rude behavior from some staff members. Despite these issues, the establishment offers various service options including curbside pickup and delivery.
Dunkin'
530 John F. Kennedy Memorial Highway, Newark, Delaware
The Dunkin location has received multiple negative reviews citing poor customer service and slow preparation times. The staff is described as rude and unwelcoming, impacting the overall experience negatively. Food quality issues such as burnt food and stale donuts have been noted. Despite these drawbacks, some customers appreciate its convenient location and various service options.
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1400 Kirkwood Hwy, Newark, Delaware
This establishment is popular for its great coffee and breakfast options, offering convenient takeout and delivery services. While service can be friendly and efficient, some customers have experienced issues with order accuracy and quality. The location benefits from free parking but may not be ideal due to the surrounding area.
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4902 Kirkwood Hwy, Wilmington, Delaware
The establishment offers a mixed experience with friendly service but inconsistent food quality and customer interactions. While some customers appreciate the convenient ordering options and offerings like coffee, others have faced issues such as unfriendly staff behavior and incorrect charges. The environment is family-friendly and casual, yet there are concerns about item availability and order accuracy.
Dunkin'
16-B Polly Drummond Hill Rd, Newark, Delaware
The Dunkin' location receives mixed feedback on service quality and food preparation consistency. While some customers appreciate the coffee and convenience, others express dissatisfaction with rude staff behavior and inaccurate order fulfillment. Despite these issues, the establishment maintains a family-friendly atmosphere with accessible features.