Dunkin'
30 Salem Church Rd, Unit 30 Salem Village Square, Newark, Delaware
Summary
The business offers a casual atmosphere with good accessibility features and various service options, including dine-in and drive-through. However, customer reviews highlight significant issues with poor customer service and inconsistent food quality.
Pros
- various service options
- accessible seating
- casual atmosphere
- good for solo dining
- free parking
Cons
- rude staff
- inconsistent food quality
- cold coffee
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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530 John F. Kennedy Memorial Highway, Newark, Delaware
The Dunkin location has received multiple negative reviews citing poor customer service and slow preparation times. The staff is described as rude and unwelcoming, impacting the overall experience negatively. Food quality issues such as burnt food and stale donuts have been noted. Despite these drawbacks, some customers appreciate its convenient location and various service options.
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The establishment has received mixed feedback concerning food quality and service. Customers have expressed dissatisfaction with stale pastries and burnt coffee, alongside complaints about rude staff interactions. Some praised the availability of breakfast items and vegetarian options. The cleanliness of the premises and facilities like restrooms also raised concerns.
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The business offers a variety of service options including delivery and dine-in with good coffee quality praised by customers. However, there are some concerns about the freshness and preparation of certain items like bagels. Customer service experiences have been mixed, with instances of rudeness noted. Despite these issues, the location is appreciated for its newness and appealing interior.
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The reviews highlight a mix of positive and negative experiences at this Dunkin' Donuts location. Customers appreciate the fast service and friendly staff, especially during mobile pickups and coffee orders. The quality of donuts is praised for being delicious, with coffee maintaining its temperature well. However, there are consistent complaints about order mistakes and rude behavior from some staff members. Despite these issues, the establishment offers various service options including curbside pickup and delivery.
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The business offers early opening hours with consistently friendly service and a clean environment, making it suitable for early risers seeking a quick coffee. However, there are concerns about cleanliness in some areas and discrepancies in transaction handling at the counter. The store provides various options including breakfast items, coffee, and takeout services.
Mochinut Delaware
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Customers praise the efficiency and friendliness of the service at this establishment, highlighting delicious mochinut flavors and innovative drink packaging. The atmosphere is noted for being clean and peaceful, though some drinks have an unusual soap-like taste. While offerings like coffee are appreciated, prices and parking are seen as drawbacks.