Dunkin'
3800 Brewerton Rd Ste 1, North Syracuse, New York
Summary
Customers appreciate the fast and friendly service, clean environment, and delicious offerings like maple donuts at this business. However, there are complaints about rude staff and inefficiencies in drink preparation, particularly during busy times.
Pros
- fast and efficient service
- clean and inviting environment
- delicious maples donuts
- great coffee options
- friendly staff
Cons
- rude drive-through staff
- inefficient drink preparation
- customer service issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The Dunkin' location reviewed here displays a mix of commendable customer service and significant operational issues. While some customers appreciate the friendliness of staff and quality coffee, others criticize the poor execution of simple food orders like bagels and iced drinks. The inconsistency in service delivery seems to be an ongoing problem.
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The reviews highlight inconsistent service quality at the Dunkin' location. Customers report issues with staff attitudes and food preparation, while some positive aspects include good coffee options and an overall clean environment. However, there are notable concerns about employee hygiene practices.
Byrne Dairy and Deli
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The business receives mixed feedback, highlighting commendable service from some staff but criticizing the professionalism of others. The location is praised for its convenience and cleanliness, though it struggles with staffing issues that lead to long wait times and operational inefficiencies. Customers appreciate specific employees like Brendi Freeman for their excellent customer service.
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Customers appreciate the fast and friendly service at this Dunkin' location, with particular praise for the coffee quality. However, there are concerns about inconsistent food preparation and customer service attitudes. Some customers have noted improvements in service speed but remain critical of overall food offerings.