Dunkin' logo

Dunkin'

(3.8)

5159 159th St, Oak Forest, Illinois

Dunkin' storefront

Summary

The establishment offers a range of services and has great coffee and desserts highlighted by customers. However, there are significant complaints about the quality of service and product consistency, particularly concerning the taste and attentiveness. Despite offering various dining options and accessibility features, these negative aspects have left some customers dissatisfied.

Pros

  • great coffee
  • delicious desserts
  • varied dining options
  • accessible seating
  • family-friendly atmosphere

Cons

  • poor customer service
  • long wait times
  • order inaccuracies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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Dunkin' logo

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1.6

3068 W 159th St, Markham, Illinois

The business has received mixed feedback from customers. Positive remarks highlight their fast service and friendly staff. However, several negative comments indicate issues with rude employees and poor customer interactions. There are also complaints about the quality of their donuts' icing. Despite these concerns, the establishment offers a variety of convenient services such as delivery and drive-through options.

Dunkin' logo

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4.1

13661 Cicero Ave, Crestwood, Illinois

Overall, the Dunkin' location enjoys a positive reputation for its friendly staff and good coffee quality, though experiences can be inconsistent at times. The employees are generally praised for their friendliness and efficiency, contributing to a pleasant customer experience despite some service hiccups. However, there have been occasional issues with language barriers affecting delivery services and inconsistency in coffee quality. Overall cleanliness and welcoming atmosphere enhance the appeal.

Dunkin' logo

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4.1

3101 147th St, Posen, Illinois

The store offers good coffee and donuts but has some service issues. It provides various service options including curbside pickup, delivery, and drive-through. While it's praised for professional management, there are complaints about poor service at certain times and incorrect orders.