Summary
The business is known for its great coffee and dessert offerings, with a friendly atmosphere that appeals to various customer groups including families and tourists. Reviews highlight improvements in service quality over time, although some customers have faced issues such as cold food due to speed-focused service at the drive-through. There are concerns about inconsistent order accuracy and employee interactions. Overall, it offers diverse dining options and amenities like Wi-Fi.
Pros
- Great coffee
- Friendly service
- Improved quality
- Diverse dining options
- Modern amenities
Cons
- Cold food from drive-through
- Inconsistent order accuracy
- Rushed employee interactions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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12-18 River Rd, Fair Lawn, New Jersey
The store has mixed reviews with customers experiencing both positive and negative aspects of their visit. Some praised the quality of food and friendly service, while others were disappointed by poor order management, untrained staff, and unsanitary practices. Despite these issues, amenities such as comfortable seating, clean environment, and various dining options are appreciated.
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The establishment offers a variety of services and food options including breakfast, lunch, and dinner, with comfortable amenities such as Wi-Fi and restrooms. Customers appreciate the range of dining experiences available, from dine-in to takeout. However, reviews indicate significant issues with staff responsiveness and order accuracy, suggesting poor service quality.
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675 River St, Paterson, New Jersey
Customers have mixed experiences with this Dunkin' location, praising the coffee and friendly service in the past but expressing recent dissatisfaction due to uncleanliness, rushed orders, and staff issues. Issues like food contamination and miscommunication are notable concerns, alongside a change in staff resulting in reduced quality of interaction.
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The location is conveniently situated near major roads with friendly and quick service, complemented by a clean environment. However, there are concerns about limited parking options and higher prices compared to other locations. The variety of donuts is noted as smaller than expected for this Dunkin' Donuts branch. Customers have reported mixed experiences, particularly in terms of food quality, like stale croissants and coffee preparation errors.
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The business is praised for its exceptional service and friendly staff, making it a favorite among regular customers. It stands out due to the clean environment and welcoming atmosphere. The quality of food and drinks consistently meets expectations. While parking availability is noted as limited, the overall experience remains positive.
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251 Market St, Paterson, New Jersey
The establishment offers a range of services including takeout and dine-in options with great coffee and desserts. While some customers appreciate the helpful service and cleanliness, others criticize the quality of food items like expired bread and poorly made drinks. Health concerns have been raised regarding hygiene standards.
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125 Broadway, Paterson, New Jersey
The business is experiencing significant service and management issues leading to customer dissatisfaction. Multiple reviews highlight slow service, rude employees, poor handling of money and food preparation practices, unclean environment, and incorrect order fulfillment. Despite these problems, the establishment offers a variety of services including coffee, breakfast items, and takeout options.
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22-20 Fair Lawn Ave, Fair Lawn, New Jersey
The establishment provides quick service options such as curbside pickup and takeout but has significant operational challenges. Customers reported long wait times, inadequate staffing, and unprofessional behavior from employees, leading to dissatisfaction. Despite some positive mentions of customer service, the overall experience seems lacking, particularly in terms of employee management and safety.