Dunkin' storefront

Summary

The business offers a variety of services and has a generally positive atmosphere with some complaints about customer service and cleanliness. The location is appreciated for its cleanliness and friendly staff, but there are significant concerns regarding food quality and employee behavior. Coffee quality appears inconsistent, and there are serious issues reported with hygiene standards.

Pros

  • clean environment
  • fast drive-thru service
  • friendly customer interactions
  • variety of dining options

Cons

  • inconsistent food quality
  • poor employee behavior
  • lack of hygiene

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.2

8200 Roosevelt Blvd, Philadelphia, Pennsylvania

The location is praised for its modern design and inviting outdoor aesthetic, which enhances the overall experience. Customers appreciate the quality of coffee and donuts but express concerns over inconsistent ordering practices at a new location. Issues with pricing when customizing orders are noted, along with dissatisfaction regarding the size reduction in doughnuts.

Dunkin' logo

Dunkin'

3.8

2301 Welsh Rd, Philadelphia, Pennsylvania

The reviews highlight issues with order accuracy and quality of food and beverages at this location, along with dissatisfaction regarding customer service and operational practices. While there are complaints about the drive-through coffee preparation and availability of items toward closing time, some positive aspects include the business model offering various service options like delivery and curbside pickup.

Dunkin' logo

Dunkin'

4.0

8902 Frankford Ave, Philadelphia, Pennsylvania

The establishment is praised for its flavorful and unique offerings like maple bacon croissant sandwiches and high-quality coffee, indicating a strong emphasis on taste and customer experience. However, some patrons have reported inconsistent food preparation quality and negative staff interactions, which detract from the overall experience. Despite these issues, fast service and a clean environment are notable strengths.

Dunkin' logo

Dunkin'

4.1

7500 Frankford Ave, Philadelphia, Pennsylvania

The establishment provides excellent service and delicious food, particularly noted for its accommodating staff and flavorful offerings like maple donuts. Reviews highlight a warm atmosphere with family-friendly crowds and good options for solo diners who might work on laptops. However, some customers have faced issues such as incorrect orders and an incident involving bathroom access. The location offers various dining services including drive-through and dine-in, with ample parking available.

Dunkin' logo

Dunkin'

3.9

3320 Grant Ave Unit 18B, Philadelphia, Pennsylvania

The business offers fast and courteous service with a focus on great coffee and quick bites. However, there are concerns about hygiene practices and inconsistent service quality. The establishment provides various dining options and is accessible for wheelchair users.

Dunkin' logo

Dunkin'

3.9

9490 Blue Grass Rd, Philadelphia, Pennsylvania

The reviews reveal a mixed experience at this Dunkin Donuts location. Customers appreciate the quality of the coffee and dessert offerings but face issues with order accuracy and customer service. Some patrons encounter problems with non-compliance to specific requests, such as dairy-free options or correct ingredients in their drinks. Additionally, there are complaints about staff attitudes and lack of proper packaging for purchases. Despite these concerns, the business offers a range of services including curbside pickup, delivery, and drive-through.

Dunkin' logo

Dunkin'

4.1

7512 Bustleton Ave, Philadelphia, Pennsylvania

The coffee shop has received mixed feedback regarding its coffee quality and service. Customers appreciate the friendly staff and cleanliness, but have concerns about inconsistent coffee preparation. While some find their matcha drinks exceptional, others are disappointed by the overly sugared coffee. The establishment is praised for its welcoming atmosphere, punctual delivery of orders, and a particularly commendable employee known for her kindness.

Dunkin' logo

Dunkin'

4.0

2327 Cottman Ave, Philadelphia, Pennsylvania

The business offers a friendly and clean environment with great coffee and desserts, highlighted by exceptional service from staff like Sandy and Dorina. However, there are complaints about ice-heavy drinks and occasional rude behavior from management. The restroom was reported as malfunctioning for several days.