Dunkin' storefront

Summary

The reviews highlight issues with order accuracy and quality of food and beverages at this location, along with dissatisfaction regarding customer service and operational practices. While there are complaints about the drive-through coffee preparation and availability of items toward closing time, some positive aspects include the business model offering various service options like delivery and curbside pickup.

Pros

  • multiple service options
  • casual atmosphere
  • accessible entrance

Cons

  • order inaccuracies
  • poor coffee quality
  • rude staff

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Wheelchair Accessible
Chain Location

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

9490 Blue Grass Rd, Philadelphia, Pennsylvania

The reviews reveal a mixed experience at this Dunkin Donuts location. Customers appreciate the quality of the coffee and dessert offerings but face issues with order accuracy and customer service. Some patrons encounter problems with non-compliance to specific requests, such as dairy-free options or correct ingredients in their drinks. Additionally, there are complaints about staff attitudes and lack of proper packaging for purchases. Despite these concerns, the business offers a range of services including curbside pickup, delivery, and drive-through.

Dunkin' logo

Dunkin'

3.2

8200 Roosevelt Blvd, Philadelphia, Pennsylvania

The location is praised for its modern design and inviting outdoor aesthetic, which enhances the overall experience. Customers appreciate the quality of coffee and donuts but express concerns over inconsistent ordering practices at a new location. Issues with pricing when customizing orders are noted, along with dissatisfaction regarding the size reduction in doughnuts.

Dunkin' logo

Dunkin'

3.7

1619 Grant Ave #5, Philadelphia, Pennsylvania

The Dunkin Donuts location at Grant Plaza offers a friendly and welcoming atmosphere with fast service, highlighted by the attentiveness of staff like Lou and the manager/owner. It provides a variety of offerings including breakfast items, coffee, and comfort food in a clean environment suitable for solo dining or working on laptops. However, there are concerns about inconsistent operating hours and limited seating.

Dunkin' logo

Dunkin'

3.6

2998 A, Welsh Rd, Philadelphia, Pennsylvania

The business offers a variety of services and has a generally positive atmosphere with some complaints about customer service and cleanliness. The location is appreciated for its cleanliness and friendly staff, but there are significant concerns regarding food quality and employee behavior. Coffee quality appears inconsistent, and there are serious issues reported with hygiene standards.

Dunkin' logo

Dunkin'

3.5

9834 Bustleton Ave, Philadelphia, Pennsylvania

The business offers a pleasant dining experience with friendly staff and quality coffee. Customers appreciate the welcoming atmosphere and professional service. However, there are issues with order accuracy at the drive-through and dissatisfaction with frozen beverages. The establishment has various accessibility features and multiple service options.

Dunkin' logo

Dunkin'

3.9

3320 Grant Ave Unit 18B, Philadelphia, Pennsylvania

The business offers fast and courteous service with a focus on great coffee and quick bites. However, there are concerns about hygiene practices and inconsistent service quality. The establishment provides various dining options and is accessible for wheelchair users.

Dunkin' logo

Dunkin'

3.8

10050 Roosevelt Blvd, Philadelphia, Pennsylvania

Customers appreciate the fast service and clean environment of the establishment, alongside tasty breakfast items like bacon egg cheese sandwiches and French Crullers. However, some have experienced delays with mobile orders and issues with employee responses. The business offers a variety of services including dine-in, takeout, and delivery, featuring great coffee as a highlight.

Dunkin' logo

Dunkin'

3.9

Bjs Wholesale Club, 2054 Red Lion Rd, Philadelphia, Pennsylvania

The Dunkin' Donuts location offers a mix of positive and negative experiences according to customer reviews. Customers appreciate the fast service and courteous staff, but have encountered issues with order accuracy at the drive-thru. The quality of coffee has changed recently, which some customers do not favor. While the environment is generally clean, there are concerns about food quality in certain items like sandwiches.