Summary
The Dunkin Donuts location at Grant Plaza offers a friendly and welcoming atmosphere with fast service, highlighted by the attentiveness of staff like Lou and the manager/owner. It provides a variety of offerings including breakfast items, coffee, and comfort food in a clean environment suitable for solo dining or working on laptops. However, there are concerns about inconsistent operating hours and limited seating.
Pros
- friendly and attentive service
- clean and casual atmosphere
- variety of breakfast options
- fast service
- good coffee quality
Cons
- limited seating available
- inconsistent closing times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The business offers a pleasant dining experience with friendly staff and quality coffee. Customers appreciate the welcoming atmosphere and professional service. However, there are issues with order accuracy at the drive-through and dissatisfaction with frozen beverages. The establishment has various accessibility features and multiple service options.
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The reviews highlight issues with order accuracy and quality of food and beverages at this location, along with dissatisfaction regarding customer service and operational practices. While there are complaints about the drive-through coffee preparation and availability of items toward closing time, some positive aspects include the business model offering various service options like delivery and curbside pickup.
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Customers appreciate the fast service and clean environment of the establishment, alongside tasty breakfast items like bacon egg cheese sandwiches and French Crullers. However, some have experienced delays with mobile orders and issues with employee responses. The business offers a variety of services including dine-in, takeout, and delivery, featuring great coffee as a highlight.
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The location is praised for its modern design and inviting outdoor aesthetic, which enhances the overall experience. Customers appreciate the quality of coffee and donuts but express concerns over inconsistent ordering practices at a new location. Issues with pricing when customizing orders are noted, along with dissatisfaction regarding the size reduction in doughnuts.
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The business offers a variety of services and has a generally positive atmosphere with some complaints about customer service and cleanliness. The location is appreciated for its cleanliness and friendly staff, but there are significant concerns regarding food quality and employee behavior. Coffee quality appears inconsistent, and there are serious issues reported with hygiene standards.