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Dunkin'
147 N Washington St, Plainville, Connecticut
Phone: +1 860-747-4284
Website: locations.dunkindonuts.com
Summary
The business offers excellent service and a friendly atmosphere but faces criticism for poor work conditions and consistent errors with orders. While the staff is generally professional, there are issues with customer service responsiveness and food preparation accuracy. The environment can be uncomfortably hot during summer months.
Pros
- Friendly and attentive staff
- Quick service
- Professionalism and remembering customers' preferences
Cons
- Hot working conditions for employees
- Order inaccuracies
- Lack of customer service responsiveness
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
174 E Main St, Bristol, Connecticut
The Dunkin' Donuts location described offers excellent service with friendly staff and consistently good coffee. However, the manager at this particular branch has been noted for rude behavior, potentially impacting customer experience negatively. The drive-through option is appreciated, though a preference for dine-in is expressed. Overall, the establishment provides reliable quick bites and an enjoyable atmosphere.
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Dunkin'
19 East St, Plainville, Connecticut
The business is popular for its breakfast offerings and provides multiple service options such as delivery and drive-through. However, there are significant concerns about customer service quality, with reports of rudeness and unprofessional behavior among staff members. While the establishment prides itself on being family-friendly and accessible to a wide range of customers, including those needing wheelchair access, improvements in employee training could enhance the overall experience.
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Dunkin'
149 New Britain Ave, Plainville, Connecticut
The establishment receives mixed feedback with consistent complaints about poor customer service and order mistakes. However, some positive mentions exist regarding the coffee quality despite the overall negative experiences. The location seems to have accessibility features and offers various services.
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Dunkin'
436 Farmington Ave, Plainville, Connecticut
The reviews present a mixed experience at this establishment. While some customers appreciate the fast and friendly service alongside good food quality, others criticize the poor customer service and food preparation issues. The environment is praised for cleanliness by some, while others note problems with maintenance and staff behavior.
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Dunkin'
Valero Gas Station, 1053 Farmington Ave, Bristol, Connecticut
The reviews for this location are mixed with some positive remarks about coffee quality and service speed but many negative comments regarding food quality and staff behavior. Customers have noted issues with incorrect orders, burnt food, cold meals upon arrival, and rude employees. However, the store is praised for its fast service in specific contexts and familiarity with regular customers' preferences.
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Dunkin'
855 Farmington Ave, Mix St, Bristol, Connecticut
The Dunkin' location reviewed has mixed feedback regarding service efficiency and employee interaction. While some employees receive praise for their friendly and helpful demeanor, others have been noted for inefficiency and lack of urgency in preparing orders. Customers appreciate the variety of dining options and atmosphere but note occasional lapses in order quality and preparation speed.
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Dunkin'
In Mobil Gas Station, 330 Middle St, Bristol, Connecticut
The business offers a range of services including drive-through and mobile ordering, known for its great coffee and breakfast options. While some customers appreciate the fast service and convenient setup with multiple amenities such as parking and Wi-Fi, others have encountered issues like incorrect orders and unaccommodating staff. Despite these mixed reviews, accessibility features are well-implemented.
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Dunkin'
15 Pine St, Bristol, Connecticut
The establishment is noted for its clean and welcoming atmosphere with helpful staff, particularly praising manager Eric. However, there are concerns about hygiene in some areas like the bathrooms. Pricing for vegan options such as oat milk appears high to customers, contributing to dissatisfaction over value for money. The business offers several service options including drive-through and dine-in.