Dunkin'

19 East St, Plainville, Connecticut

The business is popular for its breakfast offerings and provides multiple service options such as delivery and drive-through. However, there are significant concerns about customer service quality, with reports of rudeness and unprofessional behavior among staff members. While the establishment prides itself on being family-friendly and accessible to a wide range of customers, including those needing wheelchair access, improvements in employee training could enhance the overall experience.

436 Farmington Ave, Plainville, Connecticut

The reviews present a mixed experience at this establishment. While some customers appreciate the fast and friendly service alongside good food quality, others criticize the poor customer service and food preparation issues. The environment is praised for cleanliness by some, while others note problems with maintenance and staff behavior.

147 N Washington St, Plainville, Connecticut

The business offers excellent service and a friendly atmosphere but faces criticism for poor work conditions and consistent errors with orders. While the staff is generally professional, there are issues with customer service responsiveness and food preparation accuracy. The environment can be uncomfortably hot during summer months.

1015 W Main St, New Britain, Connecticut

The restaurant has mixed reviews with some customers praising the quality of certain drinks and breakfast items, while others criticize inconsistencies in service and product quality. Coffee orders often deviate from customer requests, leading to dissatisfaction. Breakfast items sometimes lack ingredients or are poorly prepared. Despite these issues, some patrons appreciate their regular offerings and follow-through on specific recipes.

6 Colt Hwy, Farmington, Connecticut

The establishment is noted for its unapproachable service and unclean conditions. Customers frequently report rude interactions with staff and a lack of attention to order details. Despite these issues, it offers a variety of food and drink options suitable for different meal times.

741 W Main St, New Britain, Connecticut

The business offers a variety of services including drive-thru and dine-in options with consistently praised customer service from staff members like Arlene. Reviews highlight fast and friendly service along with clean facilities. However, some customers have faced issues with order accuracy when using delivery apps and encountered unprofessional behavior at the drive-thru.

174 E Main St, Bristol, Connecticut

The Dunkin' Donuts location described offers excellent service with friendly staff and consistently good coffee. However, the manager at this particular branch has been noted for rude behavior, potentially impacting customer experience negatively. The drive-through option is appreciated, though a preference for dine-in is expressed. Overall, the establishment provides reliable quick bites and an enjoyable atmosphere.

348 Colt Hwy, Farmington, Connecticut

The business offers a wide range of services including takeout and dine-in options with good coffee and friendly staff, though it has had issues with management during busy periods. Customers appreciate the accessibility features and cleanliness but have experienced service delays and poor response to app-order issues.